success story

At the IBM Security Summit EMEA 2024, which took place from May 28-29, 2024, the marketing manager of PATECCO – Dr. Ina Nikolova took the stage to deliver a compelling presentation on DKB’s Customer Success Story, highlighting the bank’s journey towards enhancing security and governance with IBM solutions. During the presentation, Nikolova outlined several of DKB’s key pain points that prompted the collaboration. As a leading European bank, DKB faced significant challenges related to identity management, user access control, and ensuring regulatory compliance, all while maintaining a seamless user experience for its customers. The growing complexity of these issues, coupled with increased cybersecurity threats, necessitated the need for an advanced security framework. To tackle these challenges, DKB trusted IBM Security Verify Governance (ISVG), a decision driven by the solution’s robust capabilities in managing access, automating identity governance processes, and securing sensitive data. Ina Nikolova explained that IBM ISVG stood out for its flexibility and scalability, allowing DKB to meet its security objectives while also preparing for future growth. The presentation also shed light on PATECCO, the chosen implementation provider. Nikolova emphasized that PATECCO’s deep expertise in identity and access management (IAM) and their proven track record in delivering complex security projects made them the right fit for DKB’s needs. Their collaborative approach ensured that the IBM ISVG solution was implemented effectively, allowing DKB to mitigate risks, streamline processes, and achieve its broader company goals. The results of this collaboration were profound. DKB successfully strengthened its security posture, reduced operational costs, and achieved full compliance with industry regulations, all while ensuring that customer satisfaction remained high. Nikolova highlighted the positive impact on both security and efficiency, making it clear that the partnership between DKB, IBM, and PATECCO was pivotal in achieving these milestones. The session concluded with a focus on the benefits DKB continues to enjoy, including improved operational agility, enhanced risk management, and future-proofed security solutions that ensure the bank remains competitive in a rapidly evolving digital landscape. Click here to download the presentation.