risk management

How Identity and Access Management Drives Fraud Prevention in the Finance Sector?

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The financial services sector is a prime target for cybercriminals due to the sheer volume of sensitive data and transactional value it handles. From banks to payment providers and fintech platforms, the industry must continuously balance accessibility with airtight security. One of the most powerful mechanisms to achieve this balance is Identity and Access Management (IAM). By ensuring that the right individuals – whether customers, employees, or partners – access the right resources at the right time, IAM plays a pivotal role in fraud prevention and digital trust-building. Complex cyberattacks are increasing Attackers no longer rely on simple intrusion methods. Instead, they are exploiting compromised credentials, social engineering, insider threats and supply chain vulnerabilities. Advanced phishing campaigns, credential stuffing attacks and deepfake-based account takeovers clearly show that traditional, perimeter-based security approaches are no longer sufficient. Identity and access management (IAM) helps to detect and block suspicious login behavior at an early stage – before financial damage occurs. It enables continuous verification of identities and applies adaptive security controls based on user behavior, context and risk level – significantly reducing the time it takes for attackers to exploit vulnerability. Establishing customer trust is essential Trust is a cornerstone of any financial relationship. Whether a user is opening a bank account, applying for a loan, or authorizing a high-value transfer, they expect seamless yet secure authentication. If institutions require too many manual identity checks, users experience friction; if they require too few, users lose confidence in platform safety. IAM enables both convenience and confidence by: Financial organizations that demonstrate responsible identity governance are more likely to maintain long-term customer loyalty, especially in digital-first channels. Why is Identity and Access Management important for financial services? Financial institutions operate in a high-risk environment where trust, security, and regulatory compliance are imperative. As more transactions move online and attackers increasingly target credentials instead of networks, identity has become the new security perimeter. IAM ensures that every access request – whether from a customer, employee, or third party – is authenticated, authorized, and monitored with precision, reducing the risk of fraud and unauthorized intrusion. 1. Enhanced access with risk management IAM enables financial institutions to balance frictionless user experience with strong security through adaptive and context-aware authentication. IAM evaluates factors such as device type, network reputation, geolocation, and behavioral anomalies in real time. When risk is low, access is seamless – such as using biometrics or a single sign-on. When anomalies are detected, additional verification or restrictions can be triggered automatically. This risk-based approach helps prevent account takeovers, insider misuse, and credential abuse before any financial losses occur. At the same time, it ensures a smooth digital experience for legitimate customers and staff. 2. Zero Trust approach A modern financial environment is no longer contained within a corporate perimeter – it spans cloud services, remote employees, partner ecosystems, and mobile-first customers. This reality demands a Zero Trust approach that verifies identity continuously rather than granting broad or permanent trust. IAM enforces the “least privilege” principle by ensuring users only receive access to the systems and data necessary for their role, and only for as long as needed. By segmenting access and continuously re-evaluating trust signals, IAM minimizes the spread of compromise across accounts, limits insider threat exposure, and ensures that attackers cannot escalate privileges. 3. Comply with the latest security regulations The financial sector faces some of the strictest regulatory frameworks in the world, including GDPR, PSD2, NIS2, DORA, SOX – all of which mandate strong identity controls, access logging, and auditability. IAM helps institutions implement compliance by automating identity lifecycle management, enforcing MFA and role-based policies, and maintaining detailed tamper-resistant audit trails. This not only demonstrates regulatory due diligence but also reduces manual review overhead and ensures consistency across systems. With regulators increasingly scrutinizing digital identity governance, IAM has become an essential foundation for legal resilience and trustworthiness in financial operations. 4. Support operational efficiency and scalability IAM streamlines the management of user identities and access rights across complex financial systems, reducing manual workload for IT and security teams. Automated provisioning and de-provisioning ensure that employees, contractors, and partners gain or lose access promptly as roles change. This not only reduces administrative errors but also accelerates onboarding, improves collaboration, and supports business growth. By centralizing identity management, financial institutions can scale securely while maintaining consistent policies and minimizing operational bottlenecks. If your organization is looking for a trusted IAM partner to enhance your cybersecurity resilience and support scalable, long-term compliance, don’t hesitate to get in touch with us. We are here to help you turn information security into a true business advantage.

How Identity and Access Management Drives Fraud Prevention in the Finance Sector? Weiterlesen »

From IAM Provider to Trusted Partner – Why Clients Choose PATECCO for Security and Reliability

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In an era where threats advance faster than technology, tools alone can’t keep you safe. Identity and Access Management (IAM) solutions may provide the security foundation, but what truly defines success is the partnership behind technology. At PATECCO, we believe that being a cybersecurity provider goes beyond implementing software – it means becoming a trusted partner, committed to ensuring our clients feel secure, supported, and confident. Reliability in Moments of CrisisEvery organization faces moments where the unexpected happens – a sudden security breach, a compliance audit, or a system outage. In those moments, clients don’t remember technical specifications. They remember how fast and effectively you stood by them when everything was at stake. PATECCO has built its reputation on being there when it matters most. Our clients know they are never left alone and can rely on our guidance through every challenge. This reliability is what transforms a provider into a true partner. Proactive SupportCybersecurity is not only about responding to incidents, but also about predicting them. PATECCO’s proactive approach means we don’t wait for challenges and problems to appear. We continuously monitor, adapt, and guide clients to stay ahead of risks. This strategy ensures that our clients are always well prepared – not just protected. Partnership as a Core ValueAt PATECCO, client relationships are built on trust, transparency, and a shared vision of success. We don’t treat businesses as customers, we treat them as long-term partners. Our mission is to understand their unique needs, align with their goals, and deliver outcomes that go beyond expectations. Measurable ImpactWe don’t just measure improvements – we turn security into a strategic advantage that strengthens trust and drives business progress. With every collaboration, we focus on tangible outcomes: stronger compliance, reduced risks, improved efficiency, and lasting resilience. This goal-oriented approach has made us a trusted name in IAM field and cybersecurity across industries. Are you ready to move beyond standard providers and choose a trusted partner? PATECOO is a partner who not only protects its clients’ security framework but also anticipates challenges and transforms risk into opportunity. With over 20 years of IAM expertise, we deliver tailored IAM and PAM solutions designed for enterprise needs. We have a proven track record in security, risk management, and compliance, helping organizations protect their critical infrastructures. PATECCO stands with you at every step – providing proactive support, strategic insight, and measurable results that enable your business to operate, innovate and lead confidently. The result – security drives progress, resilience becomes a competitive advantage, and reliability marks the standard of excellence. If your organization is looking for a trusted IAM partner to enhance your cybersecurity resilience and support scalable, long-term compliance, don’t hesitate to get in touch with us. We are here to help you turn information security into a true business advantage.

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Key Differences Between Identity Management and Identity Governance

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In a world defined by remote work, digital processes, cloud adoption and increasing cyber threats, businesses must ensure that users can access the right systems efficiently, but also that this access remains appropriate and secure. This balance is achieved through two interconnected but distinct practices – Identity Management and Identity Governance. While these concepts are often implemented together as part of a broader identity and access management strategy, they serve very different purposes. Identity Management is concerned with how users get access, whereas Identity Governance focuses on whether users should have that access. Understanding the key differences between the two is essential for organizations aiming to strengthen their security posture and meet compliance obligations. Identity Management – Who gets access and how?       Identity Management refers to the processes and technologies that handle the creation, maintenance, and removal of user identities and their access permissions across systems, applications, and data sources. Its main goal is to streamline how access is granted – ensuring that users can quickly and efficiently begin working with the tools they need. Identity Management solutions are designed for operational efficiency. They typically assign access based on roles or attributes (such as department or job function) and automate tasks like provisioning new accounts, updating access when roles change, and deprovisioning users when they leave the organization. While this automation increases productivity and reduces administrative burden, Identity Management systems often provide only basic logging capabilities. They do not typically validate whether access is still necessary or aligned with business policies. Identity Governance – Should they have access? Identity Governance, in contrast, adds oversight and accountability to the access process. Rather than focusing on how access is granted, Identity Governance asks: Should the user have access? Identity Governance provides capabilities that include: Regular access reviews and certifications, policy checks and risk analysis, role management, audit and reporting. Where Identity Management ensures that access is delivered efficiently, Identity Governance ensures that access is monitored, reviewed, and justified. It supports risk management by identifying excessive or unnecessary permissions and helps enforce business rules like segregation of duties. Moreover, Identity Governance offers historical and contextual visibility into access decisions, allowing organizations to answer critical questions during audits or incidents: Who had access to what, when, and why? Different focus, but shared goal Though closely related, Identity Management and Identity Governance differ significantly in their areas of focus: Both play vital roles across the user lifecycle. While Identity Management automates the initial granting of access, Identity Governance oversees the lifecycle from a compliance and business risk perspective. Why Organizations Need Both Implementing only Identity Management without Identity Governance can result in users accumulating access they no longer need – also known as „access creep“ – which increases risk. On the other hand, relying solely on Identity Governance without the automation provided by Identity Management leads to inefficiencies and delays. To properly protect sensitive data, support compliance, and enable business agility, organizations must adopt both. Identity Management ensures access is provided efficiently, while Identity Governance ensures that access remains appropriate and accountable. The difference between Identity Management and Identity Governance is not just a technical distinction. By integrating both practices, organizations can not only enhance operational control but also ensure they meet today’s strict security and regulatory standards – without compromising user productivity. Together, they create a secure, compliant, and well-managed digital environment. Download PATECCO’s free one-pager: Identity Management vs. Identity Governance.

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From Compliance to Confidence – How ISO 27001 and ISMS Strengthen Enterprise Trust?

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In the age of advancing digital transformation, marked by growing cyber threats, regulatory pressure, and rising customer expectations, organizations are under increasing scrutiny to protect sensitive information and maintain robust security practices. Simply being compliant is no longer enough – businesses must demonstrate a proactive, transparent, and strategic approach to information security. This is where ISO 27001 and Information Security Management Systems (ISMS) become essential tools – not only for compliance, but for building lasting trust. They provide the structure, processes, and assurance businesses need to shift from a compliance mindset to a proactive, trust-oriented security framework. For companies like PATECCO, this evolution is not optional, but strategic. Why ISO 27001 Matters More Than Ever? ISO 27001 is the internationally recognized standard for information security management. It provides a structured framework to identify, manage, and reduce risks related to information assets, while ensuring ongoing improvement and alignment with business objectives. Achieving ISO 27001 certification proves to clients, partners, and regulators that your organization takes information security seriously – and that it’s willing to adhere to globally accepted standards for protecting data, managing access, and reducing risk exposure. For many companies, ISO 27001 is a required box to check. But for digitally responsible companies, it’s a foundation for long-term trust and business differentiation. ISMS as a Strategic Driver, Not Just  a Compliance Tool An Information Security Management System (ISMS) is the engine behind ISO 27001 compliance. It involves not just technologies and policies, but also the people and processes responsible for ensuring continuous security oversight. A well-designed ISMS enables companies to: More importantly, a functioning ISMS fosters a culture of security across the organization, turning compliance into an everyday habit – not a once-a-year exercise. Beyond these core benefits, an effective ISMS also drives proactive risk management by continuously monitoring and adapting to the dynamic threat environment. This agility helps organizations respond swiftly to new vulnerabilities, minimizing potential damage and operational disruption. From Checklist to Business Enabler For many companies, compliance with standards like ISO 27001 is seen as a checkbox requirement – something to achieve for contracts or audits. However, leading organizations now recognize that security maturity is a business enabler. When implemented thoughtfully, an ISMS delivers benefits far beyond risk reduction: In other words, companies that view ISO 27001 and ISMS as strategic assets, but not burdens, are better positioned to lead in the digital economy. Adopting an ISMS positions companies as trusted partners in their industries. Clients, regulators, and business partners recognize the commitment to ongoing security resilience, which can open doors to new opportunities and markets where stringent security standards are a prerequisite. How PATECCO Helps Clients Achieve Information Security Excellence PATECCO supports organizations in building and maintaining strong, compliant, and innovation-ready information security frameworks. By combining deep expertise in Identity and Access Management with its ISO 27001-certified internal processes, PATECCO delivers solutions that go beyond theoretical compliance, helping clients turn security into a tangible business asset. Through a structured, risk-based approach, PATECCO assists clients in establishing Information Security Management Systems that are scalable, auditable, and aligned with international standards. This includes guidance on policy development, process modeling, and integration of technical controls such as Privileged Access Management (PAM) and Security Information and Event Management (SIEM). In 2025, PATECCO further strengthened its position in the ISMS market by expanding its consulting services to help clients not only prepare for ISO 27001 certification but also build a culture of continuous improvement. With a clear focus on aligning security with business goals, PATECCO enables organizations to increase stakeholder trust, ensure regulatory compliance, and build long-term resilience in a rapidly evolving threat landscape. If your organization is looking for a trusted ISMS partner to enhance your cybersecurity resilience and support scalable, long-term compliance, don’t hesitate to get in touch with us at info@patecco.com or call +49 (0) 23 23 – 9 87 97 96 . We are here to help you turn information security into a true business advantage.

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What Are the Key Differences Between GDPR and NIS2?

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In the dynamic arena of data protection and cybersecurity within the European Union, two significant regulatory frameworks play pivotal roles – the General Data Protection Regulation (GDPR) and the NIS2 Directive. While both aim to safeguard information and enhance trust within the digital ecosystem, they address different aspects of this goal. GDPR is primarily concerned with the privacy rights of individuals and the protection of personal data, while NIS2 focuses on the security of essential services and digital infrastructure. Understanding the key differences between these two regulations is crucial for organizations operating in the EU to ensure compliance and to effectively manage both data privacy and cybersecurity risks. GDPR emphasizes individual rights, such as access to personal data and the right to erasure, requiring organizations to obtain explicit consent for data processing. The regulation aims to enhance transparency and accountability in data processing, ensuring that organizations handle personal data responsibly. Key principles of GDPR include: In contrast, NIS2 aims to enhance the cybersecurity posture of essential and digital service providers, targeting specific sectors like healthcare, energy, and digital services. NIS2 does not require individual consent – instead, it focuses on risk management and incident reporting to improve network and information system security. Key principles of NIS2 include: These elements aim to strengthen the security and resilience of critical infrastructure and services across Europe, ensuring that organizations have the necessary measures in place to protect against cyber threats. As a conclusion, we could say that both GDPR and NIS2 play vital roles in shaping the data protection and cybersecurity landscape within the EU, though they target different objectives. Organizations operating within the EU must understand and comply with both frameworks to effectively safeguard data privacy and ensure robust cybersecurity. Download the Comparative analysis of GDPR and NIS2 here:

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Integrating IAM, PAM, and Zero Trust – PATECCO’s Strategy for Holistic Cybersecurity Protection

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As technology continues to advance, businesses are constantly confronted with escalating cybersecurity challenges. With an increase in cyber threats, data breaches, and complex IT environments, companies need robust solutions to protect sensitive information and maintain compliance. PATECCO offers a unique approach to cybersecurity by seamlessly integrating Identity and Access Management (IAM), Privileged Access Management (PAM), and Zero Trust principles into one cohesive strategy. This article highlights how PATECCO’s comprehensive cybersecurity framework can help businesses safeguard their digital assets and enhance their security posture. IAM, PAM and Zero Trust as crucial tools for modern cybersecurity Before diving into how these components work together, it’s important to understand what IAM, PAM, and Zero Trust are, and why they are crucial for modern enterprises. IAM manages digital identities and controls access to resources, ensuring that only authorized users can access sensitive data. PAM focuses on securing access to critical systems by privileged users, preventing exploitation of elevated privileges. Zero Trust, a security framework, operates on the principle that no user or device should be trusted by default, with every access request being authenticated and authorized based on identity, device, and context, reducing the attack surface. Why Integrating IAM, PAM, and Zero Trust Matters The integration of IAM, PAM, and Zero Trust is essential for achieving a robust cybersecurity strategy. When combined, these three components create a powerful security ecosystem that is proactive, adaptive, and resilient to evolving threats. By incorporating Zero Trust, PATECCO helps eliminate traditional trust boundaries within corporate networks. The combination of IAM and PAM ensures that all access to applications, data, and systems is continually verified and only provided to the right people under the right conditions. IAM and PAM work hand-in-hand to enforce the principle of least privilege. By providing users with access based on their roles and responsibilities, and by managing privileged accounts, organizations can limit access to critical resources and reduce the risk of insider threats. Zero Trust models with IAM and PAM provide a holistic approach to risk management. Access to sensitive systems and data is continuously validated and logged, which allows organizations to detect and respond to threats more efficiently. By integrating these technologies, PATECCO enables businesses to monitor every access attempt, reducing the likelihood of breaches. In addition to strengthening security, the integration of IAM, PAM, and Zero Trust helps businesses stay compliant with industry regulations such as GDPR, HIPAA, and PCI-DSS. PATECCO’s approach ensures that security controls are applied consistently across the organization and that every user access event is properly authenticated and logged. This capability not only reduces the risk of non-compliance but also helps businesses maintain an auditable trail of access activities. Such records are essential for internal audits and regulatory reporting, making it easier for businesses to meet stringent compliance requirements while also strengthening their security posture. Benefits of IAM, PAM, and Zero Trust Integration Integrating IAM, PAM, and Zero Trust offers numerous benefits for organizations seeking to enhance their cybersecurity posture. The combination of these technologies creates a robust, layered security framework that ensures businesses are well-equipped to prevent, detect, and respond to cyber threats. By adopting the integrated cybersecurity solutions, businesses can expect several benefits, including: The integration of IAM, PAM, and Zero Trust ensures that any unauthorized access or suspicious behavior is promptly detected, enabling quick response and mitigation of threats. By enforcing strict access controls and monitoring privileged accounts, the risk of insider threats is minimized, helping to protect sensitive company data. Automated compliance features and detailed reporting make it easier for organizations to adhere to industry regulations and maintain audit trails. A unified approach to cybersecurity streamlines processes, reduces complexity, and improves the overall security posture of the organization. PATECCO’s strategy to integrate Identity and Access Management, Privileged Access Management, and Zero Trust principles represents a holistic approach to cybersecurity that addresses the dynamic threat environment faced by organizations today. By harmonizing these critical components, PATECCO not only enhances the security framework but also fosters a culture of continuous vigilance and adaptability in the face of emerging cyber threats. This multifaceted approach serves as a blueprint for organizations aiming to strengthen their cybersecurity postures while facilitating innovation and growth in an increasingly interconnected environment.

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How to Navigate Risk Management Under the NIS-2 Directive

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In a world where unexpected events and financial risks are omnipresent, effective management of risks is becoming a critical competency for organizations. The NIS 2 directive requires comprehensive analysis and specific controls to ensure the security and integrity of information and processes. By implementing appropriate risk management measures, companies can not only improve their security posture, but also minimize the impact of potential risks on their services and projects. In this article, we would like to explain the term risk management in the context of cyber security and illustrate why the establishment of effective risk management is essential in every company today, regardless of legal requirements. What is Risk Management? In IT environment, risk management is all about identifying and preparing for possible problems that could affect computer systems, data, or networks. It means figuring out what could go wrong, like a data breach, a cyberattack, or a system crash, and then planning ways to prevent these issues or reduce their impact. Potentially, every company or organization is exposed to the threat of a ransomware attack by criminal groups. The question now is, how is the risk composed? An external threat becomes a threat due to a vulnerability, such as an untrained employee opening an email with a malicious attachment, which causes the malware to be executed on the system. The combination of threat (for example, email with malicious content) and unprotected vulnerability (untrained employee) poses a risk to the protected object (client system). This in turn has a negative impact on the availability, confidentiality and integrity of the protected object or the information stored on it. The risk can be reduced by implementing targeted risk management measures that are appropriate to the threat situation. In the case of our example of an attack via a malicious email, this could be training measures to raise employee awareness. What Risk Management measures does the NIS-2 Directive require from companies? The NIS-2 Directive mandates that companies implement comprehensive risk management measures to safeguard their operations and data. A thorough risk analysis is fundamental, enabling businesses to identify potential threats and vulnerabilities inherent in their services. By establishing robust controls, organisations can mitigate risks associated with cyber incidents, which can have significant financial and operational impacts. Furthermore, the importance of managing information security cannot be overstated, it directly contributes to maintaining customer trust and ensuring business continuity. Companies are encouraged to adopt a proactive approach by regularly reviewing and updating their risk management processes. This involves assessing the impact of various risk events on health and safety, as well as on the overall stability of operations. Engaging in risk management topics through structured projects reinforces the organisation’s resilience against unforeseen challenges. Ultimately, these measures not only protect against immediate threats but also enhance the long-term sustainability of the business within the evolving digital landscape. Furthermore, organisations must foster a culture of risk awareness among employees, integrating risk management into everyday business practices. The directive emphasizes the importance of a systematic approach to managing risks, which includes continuous monitoring of events and updating safety protocols. By adhering to these measures, companies not only comply with regulatory expectations but also strengthen their ability to safeguard sensitive information, thereby protecting their reputation and securing their services against emerging threats in an increasingly digital landscape. The role of Incident Response in Risk Management Effective incident response is a vital component of risk management, particularly under the NIS-2 Directive. Companies are required to establish comprehensive processes that not only prepare them for potential risks but also facilitate swift, efficient reactions to unforeseen events. This entails a thorough analysis of possible risk scenarios, including those that could impact financial assets and the health of information systems. By implementing robust controls, organisations can mitigate the damage caused by incidents, safeguarding both data integrity and operational continuity. Regularly reviewing and updating incident response strategies ensures that they remain relevant in an ever-evolving threat landscape, allowing companies to navigate challenges with confidence. Ultimately, a well-crafted incident response plan not only addresses immediate risks but also strengthens long-term risk management capabilities, providing a comprehensive view of security as it pertains to services and project management. Compliance and reporting obligations under NIS-2 The NIS-2 Directive imposes specific compliance and reporting obligations on businesses, which are critical for effective risk management. Furthermore, organisations are required to implement appropriate controls to mitigate identified risks, thereby safeguarding their information systems and services. The management of these processes not only enhances their resilience against cyber threats but also ensures alignment with legal requirements. Regular updates and audits of their risk management strategies are essential to maintain compliance and address emerging risks effectively. Companies should be proactive in identifying vulnerabilities and documenting their responses, fostering a culture of transparency and accountability within their operations. This comprehensive approach guarantees that businesses are well-prepared to navigate the complexities of today’s digital landscape. Challenges in adopting Risk Management measures Adopting effective risk management measures as outlined by the NIS-2 Directive presents various challenges for businesses. One significant obstacle is the need for thorough risk analysis, which requires a deep understanding of potential threats to information and data security. Companies must implement robust controls to mitigate these risks, yet many struggle to allocate sufficient resources for this task. Additionally, the integration of risk management processes into existing projects can be complex, as it involves aligning operational practices with regulatory requirements. Financial impacts resulting from inadequate risk management can be substantial, further incentivising organisations to prioritise safety. However, the ever-evolving nature of cyber threats means that businesses must remain vigilant and adaptable in their approach. The necessity to track events and manage risks proactively can overwhelm teams already focused on daily operations. Ultimately, balancing compliance with practical implementation of risk management strategies remains a pressing challenge for companies striving for resilience in an increasingly digital landscape. Best practices for companies to enhance Risk Management Implementing effective risk management measures is vital for companies striving to comply with the NIS-2 Directive. It is imperative

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How to protect digital identities in the era of AI?

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Making online transactions increasingly secure, despite the rise in cyberattacks and data theft, has been a growing challenge for our economy since the pandemic. More and more companies feel that their existence is threatened by cyber-attacks. Identity fraud and other online threats are also becoming increasingly sophisticated. According to a recent study, digital identities pose one of the greatest threats to the compromise of IT systems. In the financial sector for example, numerous attacks have recently been successful because employees with privileged access rights have been spied on and digital identities have been stolen through phishing campaigns. Therefore there is an urgent need to better protect our identities from theft and damage in the digital age. After all, our identity is the centrepiece of our online lives. Data leaks, malware or insecure networks and connections are a gateway to identity theft. AI will further accelerate this by generating code that only experienced hackers could create. AI-generated forgeries will become increasingly authentic and easy to use against victims. Identity protection will become one of the most important elements of data security. To better protect themselves in a digitally hostile environment in the future, organisations should push for a digital approach to data protection and risk management. What does identity involve and how we can protect it? Our online identity consists of several layers. On the one hand, there is our personal data that we use to verify ourselves, such as email, place of birth, date of birth and name. But it also includes things like bank details and other tokens – even biometric data. The following basic steps help protect identities from AI-powered risks. These are principles that, if followed, can provide identity protection for individuals, as well as legal obligations that companies must fulfil to mitigate risk and protect both customers and employees: The online identity check at a glance There are various ways in which users can have their identity verified online. This can be done through the use of facial recognition tools, video calls and the presentation of personal information. The use of multiple forms of proof increases the level of trust and security. For example, linking transactions to a one-off secure onboarding can provide a high level of trust – as long as this onboarding is thorough and verified. One example: passports. Official auditors rely on a few measures to verify them, but they trust them because the onboarding process for securing a passport is rigorous. Real-time ID verification: It enables organisations to access and process customer information in seconds. This is particularly useful when checking IDs or financial transactions, as it can ensure that a company has up-to-date information. Verifying the identity of signatories is important to help organisations reduce fraud and money laundering and provide a frictionless experience for signatories, as today a fast and mobile-friendly online process is crucial for customers. Biometrics: These are fingerprint or facial recognition. Biometric technology is the frontrunner among identity verification tools and is used, for example, to unlock smartphones. As biometric technologies have already proven to be beneficial for personal security and ID verification, it stands to reason that they will also provide a secure way to verify electronic signatures in the near future. They also assure companies that no unauthorised person can gain access to personal data. Verification of identity without ID: There are various alternatives for authenticating a signature without the need for ID. If the signatory does not have an ID card to hand, knowledge-based verification can be used. Alternatively, authentication via mobile phone will be used more frequently in future to re-authenticate a known user. This involves sending an access code or text message to a mobile phone number or using the phone itself as an authentication vector and ID. Reducing fraud with AI While AI can increase the scope and scale of cyber risks, it also plays an important role in risk mitigation: in the future, AI will support identification during initial onboarding and all subsequent steps by providing a layer of assurance that looks for evidence of trust or signs of deception. It is important that customers perceive a company’s digital signature process as secure, as a positive and secure customer experience will influence whether they want to continue using the company’s services. There are also many use cases where AI is already being used to detect fraudulent activity – such as detecting relevant signals or patterns of unlikely user behaviour on a platform based on previous experience. However, the ideal scenario is to utilise both humans and AI to increase security and trust. Both can bring risks, but together they help to optimise resilience to cyber-attacks and strengthen identity protection. To summarise, simple changes to processes, a clear understanding of digital identity protection and regular employee training on cyber security and data protection can often lead to significant improvements in corporate security.

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DORA Regulation as an important step towards strengthening digital resilience

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In the context of increasing cyber threats, strict adherence to and implementation of corresponding compliance regulations is becoming increasingly important. As providers of critical infrastructure, it is particularly important for financial organisations to prevent IT outages and security incidents in order to ensure business continuity. With the Digital Operational Resilience Act (DORA), the EU has issued a set of regulations to ensure digital operational stability and prevent systemic risks in the financial sector. The new requirements harmonise and tighten the existing regulatory requirements for ICT management and interfere with IT operations and outsourcing to third parties. At the same time, the verification and reporting obligations are increasing, which means a considerable amount of additional work. Which organisations are affected? DORA affects a large number of organisations in the financial sector. These include not only banks and insurance companies, which are already familiar with such regulations through the EBA/EIOPA guidelines on ICT security and outsourcing, but also trading venues, occupational pension schemes, providers of crypto services, insurance intermediaries and many other financial companies. The categorisation of the service is important for ICT providers, including cloud service providers, in the financial sector. If the services provided are considered „critical“ for financial organisations, the scope of DORA is applied directly to the ICT provider. This requires compliance with high security standards to ensure the resilience of the financial market. In addition, some of these large ICT providers fall directly within the supervisory framework. Where should business leaders start? To successfully fulfil the requirements of DORA, a proactive approach is crucial. Companies should carry out a comprehensive analysis promptly in order to identify and prioritise the necessary measures. Close collaboration between IT and business units is essential. The implementation and operation of the measures require continuous monitoring and regular adjustments. The support of external experts can speed up the process and ensure that all requirements are met on time. Furthermore, it is important that companies not only fulfil the regulatory requirements, but also establish a culture of cyber security throughout the entire company. Awareness-raising and training for managers, key roles and all other employees are therefore essential to strengthen digital resilience at all levels. DORA requires further development of the risk management system The implementation of the Digital Operational Resilience Act (DORA), which will be mandatory from 2025, requires a comprehensive review and further development of various aspects of the risk management system. This includes in particular: Implement DORA with the help of PATECCO’s Risk-OptimAIzer Risk management is nothing new, but the risk view must be extended to the corporate ecosystem. In other words, the risks that exist or arise for the company through the procurement of services must be factored in. For this purpose, we have developed a tool to implement the requirements of DORA at PATECCO. The new tool Risk-OptimAIzer is able to perform the following functions: PATECCO can help your company implement the DORA requirement by setting up a comprehensible IT risk management system. As a first step we create a GAP analysis of the status of your risk management in comparison to the DORA requirements and based on the results, we create a customised implementation offer. By leveraging Risk-OptimAIzer, organizations can establish a structured approach to IT risk management that aligns with DORA regulations. The tool enables organizations to assess, monitor, and mitigate risks effectively, while also ensuring compliance with regulatory requirements and driving continuous improvement in software delivery performance. The DORA Regulation is an important step towards strengthening digital resilience in the financial sector. Cybercrime remains a constantly growing threat, regardless of DORA, which is why sustainable and cyclical cybersecurity planning is necessary. With an early and strategic approach, companies can strengthen their digital resilience and effectively protect themselves against cyberattacks. The implementation of DORA should not be seen as an obligation, but as an opportunity to sustainably strengthen security and resilience to digital risks.

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