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How the Modern Identity Governance Solutions Enhance Security of the Digital Enterprises?

In times of progressive digital transformation, Identity governance is one of the most neglected branches of cybersecurity. That is why it is crucial for the enterprises to adopt or to update their current identity governance in 2022. And before implementing or updating such identity management tools, the companies should ask several important questions such as: How they ensure the permissions their users have are appropriate to their roles? Can enterprises prevent users from accumulating unnecessary privileges? How can enterprises improve their visibility into their users’ identities?

In case your corporation enterprise doesn’t take these questions into account, you may face challenges with external and internal threats. It is critical for the companies to be able to see, understand and govern their users’ access to all business applications and data. This turns identity into a business enabler for organizations, helping them to properly secure and govern all of their digital identities at the speed of business today.

Identity is not only a number of employees

When talking about identity governance, enterprises often think only about the individual users operating under their scope: their employees. That’s ok, but the corporations must bear in mind their contractors, partners, and other third parties when considering access management and identity governance in 2022. If all these groups of people have access to the network, their permissions should be as strictly controlled and monitored as any of your employees.

Furthermore, your identity governance in 2022 must extend beyond the identities of people including also the identities held by applications and software. These can move through your network and access data in much the same way a human user can. Allowing them free govern in your databases can only lead to serious issues. So, application identity governance tools are only going to become more important as cloud applications and cloud architecture continue to transform enterprises.

Identity Governance could be effectively combined with PAM

In fact, maintaining proper role management through identity governance in 2022 makes a key assumption. Specifically, the users logging in are the users to whom the account belongs.

Bad circumstances such as password sharing, stolen credentials, and phishing attacks can place your employees’ identities at severe risk; this applies doubly if the employees in question have significant administrative powers within the network. By incorporating robust privileged access management with your IGA solution, you can prevent hackers and insider threats from turning your role management against you. This can include implementing granular authentication, implementing multifactor authentication, and deploying behavioural analysis to observe discrepancies.

The benefits of modern Identity Governance solutions

Nowadays the benefits of modern Identity Governance solutions go beyond security. Modern Identity Governance solutions empower organizations with automated workflows that can streamline access requests, detect permission discrepancies, and handle temporary assignments to help your IT team prioritize other projects, thus, eliminating human errors. Organizations can also manage their non-employee identities e.g. – third-party vendors or partners without disruptions and ensure strict monitoring of their access in the network. Without proper identity access governance, it is challenging for organizations to assign and keep track of the applications and resources that identities have access to. Some organizations have hundreds, even thousands of applications.

Here are several important ways that identity access governance benefits your business:

  • Visibility

Let’s say it right: you can’t protect what remains unseen. That is why visibility represents the heart and soul of cybersecurity. Identity governance provides visibility and monitoring over employee and user permissions. Also, it helps IT admins get a high-level view of what’s happening across the IT environment, allowing them to quickly make changes and troubleshoot problems that could have easily become worse if left untreated.

  • Streamlined User Identity Lifecycle Management

When onboarding and offboarding, managers and IT personnel typically had direct physical access to the resources that they needed to manage and change, but now that’s not necessarily the case. This means that new solutions need to be leveraged to maintain the proper level of control over users, devices, networks, and other IT resources, and this is where an IGA solution becomes integral.

  • Enhanced Compliance and Security

Identity governance also helps businesses meet their compliance needs. Almost all IGA solutions provide out-of-the-box compliance reports for easy fulfilment; additionally, it can often fill those reports automatically, alleviating a burden on your IT security team. The modern Identity Governance solution reduces risk and improves compliance and security by managing access control in a comprehensive and streamlined manner. By using tools that streamline user identity lifecycle management, your organization is at less risk for the wrong users having access to confidential information, and you have higher visibility into what different users do and do not have access to.

  • Risk Management

IGA solutions enable a robust approach to managing and governing access by focusing on three aspects of access. First, they practice least privilege access, eliminating excess privileges and granting access to only those who absolutely need it in order to do their jobs. Secondly, they terminate “orphaned” accounts as quickly as possible. These accounts that are no longer being used, either because an employee is no longer with the company, or any other reason, are perfect targets for those looking to breach the environment. Finally, IGA solutions monitor for segregation of duty (SoD) violations. This critical risk management concept dictates that no single individual should be able to complete a task, creating a built-in system of checks and balances.

With these clear, measurable benefits, it’s easy to see why Identity governance solutions are quickly becoming an essential component in many organizations’ security strategy. Identity governance in 2022 will not be a panacea. It must be a part of a comprehensive cybersecurity platform, made of well integrated and well-thought-out solutions.

Is Identity Governance the Key to Your Enterprise Digital Transformation

In the era of a mass digital transformation, employees and customers can access the data and application from any place in the world and with any device of their choice. So, we can openly say that in this digital age, Identity has become the prime gatekeeper of the security and enabler of businesses. Identity Governance plays a vital role in organizations to manage identities and meet audit and compliance requirements. With growing business complexities and competition, organizations are becoming more data driven, cloud ready and security and privacy focused. In other words, organizations are exploiting Digital Transformation capabilities intending to bring buyers closer to market along with improved operational efficiency. Digital Transformation requires organizations to have real-time visibility on the changes in the infrastructure e.g., new added applications, visibility on who has access to what and why, automation with timely access provisioning/de-provisioning cycles, etc.

  • Managing an identity governance infrastructure

Managing an identity governance infrastructure is not an easy task and the complexity grows as you scale. That is why a successful Digital Transformation requires implementing an effective Identity Governance solution that tracks all the dependencies across the different business stakeholders and manages risk while transitioning from a legacy to the next-gen IGA platform.

Therefore, Identity governance is now a critical component of most organizations’ identity and access management strategies. It allows businesses to securely provide automated access to digital resources, while at the same time managing compliance risks. Identity governance is also mainly concerned with three things – govern the identity lifecycle, govern access lifecycle and secure privileged access for administration.

  • How Effective Is Identity Governance?

Managing identities is crucial. If done well, you will be able to simultaneously protect your employees and put them at ease, making it easier for them to be as productive as possible. Be it password management, access requests, or any other governance type, they are all worth investing in. Automating some facets of identity governance can be especially helpful and save IT administrators time to put towards business needs of higher importance than fielding service requests all day.

The benefits of modern Identity Governance solutions go beyond security. Modern Identity Governance solutions empower organizations with automated workflows that can streamline access requests, detect permission discrepancies, and handle temporary assignments to help your IT team prioritize other projects, thus, eliminating human errors. Organizations can also manage their non-employee identities e.g., third-party vendors, partners, etc. without disruptions and ensure strict monitoring of their access in the network. With structured workflows, it is easier to meet audit requirements. Additionally, Identity governance allows organizations to verify that the right controls are in place to meet the security and regulatory compliance requirements. Consequently, modern Identity Governance not only simplifies Identity workflows but also protects the security of the enterprise.

  • Build a culture of identity governance

To make the digital transformation more successful, the companies should build up a culture of identity governance. What does this look like? Identity governance culture means that the people in an organization, at every level, understand why identity management is important. They perceive that poor access controls can lead to data breaches and other negative security incidents, so they realise that the complex system integrations and technological layers of digital transformation need clear identity controls in order to work.

A company with an identity governance culture will embed strong identity management into everyday work streams. People will want to follow processes instead of feeling pressured to – and circumventing them. For example, a bad habit such as password sharing, which might have been tolerated previously, will no longer occur because employees and other stakeholders recognize that it is a high-risk behavior. Digital transformation can happen without a strong commitment to building an identity governance culture, but it probably won’t go well. Identity governance is an elemental success factor in the digital transformation. The degree of application and data integration required for DX, along with its tendency to connect multiple business entities, make rigorous identity management an imperative.

If you are interested to read more about Identity Governance tools, read the Whitepaper below:

Why Organizations Need Identity Governance In their Journey to Digital Transformation

In March 2020, the enterprise business landscape drastically changed. Within two weeks, thousands of businesses closed, working remotely became the new normal, and malicious hackers took the opportunity to attack the increasingly vulnerable business systems. Enterprises, with poorly structured or monitored identity and access management system became a common target for cyber attackers. In such a long-lasting situation Identity governance and administration (IGA) is a critical component in reducing identity-related vulnerabilities and creating policies to manage access compliance. Now, more than ever, we need these two things to overcome the challenges of post-COVID-19 enterprise business security.

Why Identity Governance matters?

Organizations embracing digital transformation need a consistent framework for operationally managing and governing their rapidly expanding digital ecosystem and IGA is an important piece. At its core, the goal behind IGA is to ensure appropriate access, when and where it is needed.  IGA is the branch of identity and access management that deals with making appropriate access decisions. It allows your company to embrace the benefits of hyper-connectivity while ensuring that only the right people have access to the right things at the right times. When it’s done right, IGA improves the security and gives valuable insights about employee activity and needs.

In this article we will explain why Identity Governance matters and why it is a critical factor for the companies in their journey to the digital transformation.

Identity Governance and Administration (IGA) is becoming increasingly important amongst Identity and IT Security professionals. This is an area that provides operational management, integration, security, customization and overall support for an enterprise IAM program. IGA combines the entitlement discovery, the decision-making process, and the access review and certification of access governance with the identity lifecycle and role management of user provisioning. Inappropriate and outdated access to the company resources is a commonplace in many enterprise IAM programs today and it creates substantial risk. A comprehensive IGA program across diverse constituencies can help identify and manage these risks and address compliance requirements. Organizations can implement IGA in phases, making it easier to adopt and will quickly find it provides a solid foundation for reducing risk and improving security.

  • IGA Delivers Timely and Effective Access to the Business

Identity governance and administrations give your users speedy and efficient access to the resources required to do their work. It makes it happen by leveraging tools such as single sign-on software equipped with functionalities like multi-factor authentication and more. This allows them to become and stay productive regardless of how quickly or how much their responsibilities change.

Likewise, IGA also authorizes business users to manage and request access, which reduces the amount of work in information security or IT operations teams. Your employees can meet service level requirements with automated policy enforcements without compromising compliance or security.

  • IGA Automates labor-intensive processes

Identity governance and administration cuts on operational costs by automating labor-intensive processes such as password management, user provisioning, and access requests. Automation helps IT administrators save time on administrative tasks and fulfill business needs of higher importance.

Many IGA tools provide a simple user interface through which users can self-assist their requirements and address service requests independently without IT admins’ intensive involvement. The tools provide a dashboard that populates with metrics and analytical data on user access controls, helping organizations optimize and reduce associated risks.

  • Regulatory Compliance

With regulations like the GDPR, SOX, and HIPAA the industries are focusing on access issues more than ever. Limiting and monitoring access to only those that need it is not only a crucial security measure, but one that is becoming critical to staying in compliance with these regulations.

IGA solutions not only help ensure that access to sensitive information like patient records or financial data is strictly controlled, they also enable organizations to prove they are taking these actions. Organizations can receive audit requests at any time. An effective IGA solution makes the required periodic review and attestation of access business friendly, effective, and comes with built-in reporting capabilities to meet relevant government and industry regulations. Taking a visual approach to the data can make this whole process more accurate and easier to deploy to the business.

  • Identify risks and strengthen security

Organizations face significant threats from compromised identities triggered by stolen, vulnerable, or default user credentials. With a centralized and comprehensive overview of user identities and access privileges, identity governance and administration solutions empower IT administrators to identify weak controls, policy violations, and improper access that can open the organizations to disruptive risks and rectify these risk factors before they escalate. It keeps track of user identities and allows you to detect compromised accounts, which enables you to strengthen your assets’ security.

  • IGA Monitors the Non-Employee Identities on Your Network

Making identity governance a business process priority means exerting concrete control over your network. You can use it to monitor and regulate the behaviour of your enterprises’ nonhuman and third-party identities, ensuring they participate only in the necessary workflows.

Identity governance can segment and restrict, enforcing discipline when programs try to take advantage of every leniency. In this case, you can view identity governance not only as a cybersecurity measure but as a way to keep your workflows uncluttered.

Identity Governance and Administration (IGA) provides the identity foundation that powers today’s most important security initiatives, including Zero Trust, Digital Transformation, and Cyber Resilience. With a comprehensive IGA program, you’ll have the critical capabilities and identity services to bridge data and product silos and adapt at the speed of change.

Which Are the Major Components of Identity Governance and Administration Solution?

Organizations embracing digital transformation are taking a hard look at Identity Governance and Administration (IGA) solutions which are becoming critically important amongst Identity and IT Security professionals. IGA is an area that provides operational management, integration, security, customization and overall support for an enterprise IAM program. Besides, IGA combines the entitlement discovery, the decision-making process, and the access review and certification of access governance with the identity lifecycle and role management of user provisioning.  So nowadays, what the enterprises critically need is a consistent framework to operationally manage and govern their rapidly expanding digital ecosystem. At its core, the goal behind IGA is simple – to ensure appropriate access, when and where it is needed.

IGA is considered as much more than a technology. It is also perceived as an ongoing means of governance through a set of controls, processes, and actions related to the determination and enforcement of appropriate access throughout the organization’s environment. This is a continuous process of grooming, review, decision making, documentation, and enforcement for how access privileges are issued.

IGA Main Components

IGA consists of multiple elements, each solving a specific piece to the puzzle and often originating from its own product category. IGA programs can look to each of these elements separately, and bring a set of point products from multiple vendors together to address the broader IGA problems, or they can look to vendors that have fleshed out their offerings to include these elements as part of their IGA offering. These elements can be described as follows:

  • Identity Lifecycle Management/User Provisioning – Automation of the identity lifecycle process through the creation, updating, and cleanup of user accounts and their corresponding information across multiple target systems.
  • Access Governance – Consists of two essential elements: Entitlement Management / Role Management (it is related to Collection and organization of current entitlement state across multiple target systems) and Access Review and Certification. That relates to presentation of current entitlement state, facilitation of review process, capturing access decisions made, and facilitation of attestation that the new access state is appropriate.

Identity Lifecycle Management

Today’s organizations are more connected than ever before. As the number of applications, systems, and resources have increased, so have the number of identities and user accounts. Creating, maintaining, and securing identities is a complex and costly effort. The complexity is often due to the sheer volume of identities. But, the complexity of managing identities is also compounded by the dynamic nature of an identity.

As a subject’s relationship with the organization changes the attributes and privileges associated with the identity must be updated. These dynamic changes are commonly referred to as the identity lifecycle. All identities go through a similar lifecycle which can be described in three basic steps: Join, Move, and Leave.

• Join: This phase involves the creation/registration of identities.

• Move: This phase handles the changing of identity attributes and elements that define the relationship such as group memberships, roles, entitlements, and permissions as the identity’s relationship changes over time.

• Leave: This phase involves the termination of the relationship with the identity. It could also relate to archiving of some information and deletion of other information.

Another point of focus with identity lifecycle management is the goal of gaining administrative leverage. Keeping the data consistent across systems is the only way to manage all the connected systems as a common whole, rather than a collection of silos. The data may be represented and persisted differently from system to system, but the job of the provisioning infrastructure is to deal with these differences, transform the data accordingly, and ensure that the relationships between the systems is preserved.

User provisioning technologies help organizations manage and enforce access policies. Access policies bind identities to entitlements. An access policy determines what systems, resources, and information a user can access. Furthermore User provisioning technologies employ a variety of techniques to assign and enforce access policies including Rules (Rule-driven policies determine access rights and entitlements according to a given set of attributes on a subject’s identity record), Roles (Users are assigned to roles based on a given set of attributes on their identity record. Each role has a set of associated permissions and entitlements) and Workflow (Workflow driven access policy management is used when rule or role driven policies are not available or when a human needs to make a policy decision).

The last phase of the provisioning process is fulfillment. Once the lifecycle event has been processed and access policies have been applied, the provisioning system knows which connected systems to provision the user to, what attributes to synchronize, and what entitlements to assign.

Access Governance

Access governance provides the needed “relation” between compliance, the access management policies, and the critical business systems that need them. It enables better control and produces intelligence so that key decision makers can have a better understanding of the state of access and how it is being utilized in order to provide greater insight for making better decisions. Access governance also provides a way to hold end users accountable for the access they use, it holds managers accountable for the access they approve and administrators accountable for the access they manage.

Entitlement Management

Access decisions are all about the entitlements. Entitlements are the “what” in the question of “who has access to what. Entitlements represent capabilities in business systems that in turn help the business achieve its varied missions. To use entitlements, enterprises first have to know they are out there – in every business system, application, and platform. But simple awareness is not enough.

Access Review and Certification

Usually the access review phase of access governance is of a great importance and is the most time and labor intensive. Everyone who has access to important systems and resources, such as those containing data that have regulatory implications, must be certified at reasonable intervals. This includes employees and nonemployees alike, regardless of location and business role.

Identity Governance and Administration is a unique combination of technology and processes with impact at the organizational level. It leverages components such as Identity Lifecycle Management and Access Governance to support compliance with regulations, internal controls, and audit pressure and is a powerful means to improve security and reduce enterprise risk.

PATECCO Launches a New White Paper About Identity and Access Management Solutions in The Era of Digital Transformation

As more and more organisations around the world move from on-premises software to on-demand, cloud-based services, there is a greater need for control around who can access what and when they can do so. Identity and Access Management (IAM) is a framework of business processes, procedures and technologies used to manage and control digital identities. This the reason why IAM should be a key priority for any business executive looking to make big technology investments and should be part of all digital transformation strategies. This is especially true if your organisation wants to make the most of modern business solutions and mobile ways of working.

To help you on your IAM journey, we’ve created an IAM White Paper. It presents in details why IAM is one of the cornerstones of digital transformation success and highlights everything you need to know to sucessfully find an IAM solution that matches your business needs.

Some of the main topics covered in our latest eBook include:

  • The Role of Identity and Access Management in Cybersecurity
  • Why Identity and Access Management is so Important in preventing data breaches
  • Which Key IAM Capabilities Successfully Support Remote Work
  • Key Aspects of an Identity Access Management (IAM) Strategy

Interested? Download our free Identity and Access Management eBook today.

Click on the book below to download the content:

The Advantages of Identity and Access Management in the Era of Digital Transformation

Digital transformation refers to different thinking, innovation and change of the current business models. This is possible by building up a digital strategy which is able to improve the experience of your organization’s employees, customers, suppliers, and partners. For the establishment of the new business and digital strategies, organizations need a strong IT infrastructure that supports all the upcoming changes with agility, productivity and security.

In the last several years a lot of organizations started their digital transformation, using Identity and Access Management technology. It ensures not only a safe and successful digital journey, but at the same time brings successful customer and employee experience.

Why IAM?

Identity Management plays a central role in the digital transformation, including all new business models, applications and ecosystems it supports. Identity Management provides the secure, flexible and adaptive IT infrastructure that every company, government agency or university strives to achieve. It helps to increase customer engagement through new digital channels, to streamline your business operations and to protect data privacy, and security to keep stable your reputation and finances.

According to Gartner, IAM is the security discipline that enables the right individuals to access the right resources at the right times for the right reasons. Therefore, the lack of a proper IAM process in place, puts the data at risk and this situation may lead to regulatory non-compliance or even worse – a data breach event. IAM addresses the need to ensure appropriate access to resources across increasingly heterogeneous technology environments, and to meet all rigorous compliance requirements. This security practice is a crucial measure for any enterprise. It is increasingly business-aligned, and it requires business skills, not just technical expertise.

Talking about transformation in the digital era, it is crucial for the companies to develop long-term technology infrastructure plans that inform how identities are established, maintained, secured, leveraged by applications and distributed within and out of an organization. That means that the major IAM themes in the enterprise’s strategy should include Privileged Access Management, Identity and the Internet of Things, Cloud-based IAM, Identity Governance and Customer IAM.

Which are the main IAM advantages in the digital transformation?

  • Ability to manage digital identity for accessing information and resources:

Identity and Access Management solutions provide the ability to manage digital identity for accessing information and resources. That means that they secure content from unauthorized access by injecting authentication layers between the users and the critical apps and data. Protected target resources may include on-premises or SaaS applications and web service APIs across all business scenarios, from business-to-employee (B2E) to B2C. Besides, Identity and Access management solutions support bring-your-own-device (BYOD), through the use of social identity integration needed for registration, account linking and user authentication.

  • Ability to quickly enable access to resources and applications:

According to our partner, IBM, IAM technology quickly enable access to resources and applications, whether in the cloud, on premises, or in a hybrid cloud. Whether you’re providing access to partner, customer or employee-facing applications, you’ll be able to offer the seamless experience your users expect.

  • Ability to simplify activities:

Creating an identity-focused digital transformation strategy means choosing the right technologies that enable internal or external users to streamline actions, duties, or processes. When you create a strategy intending to enable users, you need to focus on which identities need access to the technology, how they use the technology, what resources they need and most important – how to control their access to prevent unauthorized access.

You are on the right way if your strategies closely align with the purpose of an IAM program.  IAM and IGA (Identity Governance and Administration) programs define who, what, where, when, how, and why of technology access. When composing your enterprise digital transformation strategy based on an identity management program, you are ready to successfully manage the data privacy and security risks.

  • Ability to enable digital interaction

Customer Identity and Access Management (CIAM) is a whole emerging area in the IAM. The increased number of sophisticated consumers need more simplified digital interactions which helps them to easily build up a better and deeper relation with brands. Furthermore, CIAM technologies help drive revenue growth by leveraging identity data to acquire and retain customers.

As mentioned above, IAM is a critical element of the digital transformation which makes it substantial for protecting sensitive business data and systems. When implemented well, IAM provides confidence that only authorized and authenticated users are able to interact with the systems and data they need to seamlessly do their job. Effective IAM solutions include Access Management – a solution that streamlines and manages multiple accesses, as well as Identity Governance and Administration – a solution that helps you monitor and govern the access.

How IAM Ensures Secure Access to Information Across Your Enterprise

To meet the challenges of today’s world, competitive companies need to increase their business agility in a secure environment and need to enforce the performance of their IT infrastructure. With the development of the business, enterprises now require new methods to manage secure access to information and applications across multiple systems, delivering on-line services to employee, customer and suppliers without compromising security. Companies must be able to trust the identities of users requiring access and easily administer user identities in a cost-effective way. That’s why it is important how they manage all the identities that access information across the enterprise (from employees and customers to trading partners), how they keep all interactions compliant and secure regardless of access channel, including personal devices.

More and more enterprises are undertaking significant digital transformation initiatives to integrate more applications and automate processes in a bid to increase productivity and the pace of innovation. These initiatives frequently involve the integration of information technology with operational technology, even bridging security domains, through direct integration with value chain partners. Digital transformation initiatives deliver significant value, but potentially put more resources at risk and increase the enterprise security threat surface.

Managing external identities, determining who should have access to what resources, and validating and auditing access requests to key resources across channels creates significant administrative overhead for the enterprise. The inherent risk in granting access to mission-critical resources to people and organizations outside the enterprise’s control is compounded by: lack of visibility into an external organization’s hierarchy to validate user requests for access to resources, inability to identify orphan accounts, audit whether users are still active at an organization and still need access to resources, and compromised accounts

The solution for all these business challenges and risks is Identity and Access Management (IAM). It is developed, based on the users and access rights management through an integrated, efficient and centralized infrastructure. This concept combines business processes, policies and technologies that enable companies to provide secure access to any resource, efficiently control this access, respond faster to changing relationships, and protect confidential information from unauthorized users.

Beyond the most basic function of directory services that maintain the metadata associated with an identity, IAM covers two main functions: Authentication and Authorisation.

How does PATECCO IAM solution enable you to manage your most critical identity and access management challenges?

PATECCO offers a robust set of IAM capabilities. The solution enables enterprises to centrally manage the entire identity lifecycle of their internal and external users, as well as their access to critical resources across the enterprise. The IAM platform provides a comprehensive set of capabilities to connect and manage the people, systems, processes, and things that span the extended enterprise. PATECCO IAM solution addresses identity and access management challenges in three key areas:

1. Onboarding and provisioning

 Onboarding and provisioning is a business problem, which deals with the policies, rules, technology, and user experience pertaining to creating and managing user accounts. Enterprises need robust approval-based access requests, the ability to audit access grants, and the ability to provide answers to the questions of who has what, why, and for how long?

 2. Authentication and access

With network security perimeters disappearing and data flowing freely within and between companies, identity has become the crucial point to help manage, control, and govern access to data, applications, and cloud resources. This requires the enterprise to master non-core capabilities such as single sign-on, password management, advanced authentication, role-based access control, and directory services integration.

 3. Privacy and security

The rise in awareness about compliance management—as well as the growing list of regulations on the matter such as GDPR in Europe—is driving the adoption of IAM solutions for security purposes. Enterprises must prevent sensitive information from being disclosed to unauthorized recipients. They must reduce or eliminate the risk of financial loss, public embarrassment, or legal liability from unauthorized disclosure of sensitive or critical information. PATECCO solution for IAM mitigates many of the risks inherent in a diverse, globally distributed supply chain. Starting with comprehensive identity and access management capabilities, we can ensure only the right people have access to the most trusted resources when they need them. Adding comprehensive tools for audit and attestation means that the enterprise can easily determine who has access to what resources at any time, as well as how they got access and when they actually accessed the resource.

After describing the IAM capabilities, we can conclude that the more IAM continues to evolve, the more organizations will look to broader, enterprise-based solutions that are adaptable to new usage trends such as mobile and cloud computing. Effective identity and access management processes are able to bring business value to your enterprise — reduced risk, sustaining compliance, improved efficiency and end user experience responding to the changing IT landscape.

PATECCO issues a new E-guide: Best Practices in Identity and Access Management

After the successful edition of the White Paper: PATECCO Privileged Access Management Services, the company issued a new E-guide. This is the third edition of PATECCO’s E-gudes from the series: PATECCO Best Practices in Identity and Access Management. You can read updated information about the main tactics to get Identity and Access Management right, how Cloud Security enables innovation and security and in what way Identity Governance and Intelligence protects your business. PATECCO shared interesting facts about the importance of API in the Digital Transformation and how Artificial Intelligence and Machine Learning ensure successful business transformation.

Are you ready for reading? Just click on the image below and download it for free.

PATECCO Third E-Guide for Best practices in IAM.







How Artificial Intelligence and Machine Learning Ensure Successful Business Transformation?

As the digital world continues to conquer the physical world, the scope of digital transformation within businesses is constantly increasing. We live in an era of new business models, streamlining operations, and rapid development of new services and products. This kind of transformation is more and more determined by the use of Information and Artificial intelligence, and Machine learning. They not only improve the customer experience, but also change the way companies operate.

Artificial Intelligence (AI) and Machine Learning (ML) are important pillars of many organisations’ digital transformations.  For example, we can now use AI for account management and customer service systems across industries. As a result you get better productivity and scalability.By definition, Artificial Intelligence is “a branch of computer science dealing with the simulation of intelligent behaviour in computers; the capability of a machine to imitate intelligent human behavior.”

Basically, AI capabilities allow a computer to analyse huge amounts of information and data to arrive at a “reasoned” conclusion about the subject at hand, simulating the human decision process, often with better decisions being made. On the basis of analysing user behaviour, streaming services can more accurately tailor recommendations and push targeted content with greater opportunity for engagement.

With the advancements in machine learning, Artificial Intelligence is considered as a key driver in digital transformation across a wide range of sectors – banking, insurance, manufacturing, retail, automotive, healthcare and government.

The influence and benefits of AI and Machine Learning 

Several industries already use AI for various applications, getting better and smarter day by day. AI and machine learning benefit organizations by establishing predictive analytics and machine learning capabilities across the entire customer life cycle, by improving data completeness and consistency across back-end systems and by ensuring data quality and regulatory compliance through data governance. All these advantage features lead to reduced costs and boosted efficiency.

Advantages of AI in Banking Sector

According to Forrester report, the customer loyalty is crucial for financial services companies to sustain business growth. Sixty percent of leaders in financial services industry expect to use big data-driven AI to maximize customer value, so that they can improve the potential to upsell and cross-sell to their existing customers. On the other hand, machine learning helps to detect credit card fraud in real time by identifying unusual patterns in individuals’ transactions.

For the last few years, the banking sector has become one of the main adopters of Artificial Intelligence. Most banks and financial institutions implement AI to add more efficiency to their back-office and mitigate security risks. Thanks to AI the banks can offer better customer support by adding virtual assistants to their instant website chatbots, voice response systems, and mobile applications.

Comprehensive digital support is of a great importance for the banks to meet customers’ expectations, so with Artificial Intelligence, they achieve greater precision and accuracy. AI enhances the satisfaction level of the customers by providing abilities for bills payment, cards management, and other support. AI can also detect fraud and improves financial security with advanced fraud prevention tactics. Artificial Intelligence works as a real-time scam solution which subsequently builds more secure environment for the business and the customers.

One of the main advantages of AI is its ability to complete tasks through automation, resulting in better productivity. Based on a machine learning algorithm, AI can quickly consume and process a massive amount of data which brings efficiency to financial services and provides scope for personalized offerings to consumers.

Taking into consideration the above mentioned AI capabilities, all kinds of enterprises should consider incorporating AI into their business models. It’s not necessary to be a large company to take advantage of AI in order to provide better service to your customers – AI can help small and mid-sized businesses, as well. All of them should be involved in the digital transformation and to establish new structures, new technologies and most of all – a new mindset in relation to the customer.

If you are interested in reading why APIs are so valuable in the Digital Transformation, check out PATECCO‘s previous article here.

Why APIs Are So Valuable in the Digital Transformation

Digital transformation is a great opportunity for the businesses to replace the old models with modernized ones, helping them conquer new global markets. Keeping efficiency, productivity and agility with the help of such digital strategies has become critical for all kinds of organizations. That’s a reason to say that an essential aspect of digital transformation is the use of Application Programming Interfaces (APIs). In this article, we’ll explain the core advantages of APIs which contribute for the better business processes and progress.

What is actually API?

As Gartner says – APIs are the basis of every digital strategy. An API defines in what way the software components interact with one another, what data format is used, allowable usage and other parameters. Two of the most common use cases are data and functionality sharing. For example, OAuth provides websites with a way to encourage users sign-up without making them go through a registration process.

According to Axway, APIs are a simple concept: they connect data to create new digital experiences. Basically, APIs allow you to integrate systems and devices – both internally and externally. This is a key element of any digital transformation. For example: you can reach customers based on their location, collect data to improve your services, and perform real-time updates. You can create new combinations of seemingly incompatible devices, such as water heaters, thermostats, and smart phones, and turn them into brand new products, services, and data sources. Those appliances by themselves do not communicate, and this this is where APIs act as the mechanism to facilitate data interactions.

The role of API in the Digital transformation:

APIs are critical to any digital transformation. They can change the entire process of creation new business models. By using APIs there is much more agile development process. Besides, there is more speed, more flexibility and more backend services. What’s important for a business is not simply having a good idea. What is critical, is how agilely the company can adapt that service to changing consumer preferences. A new service can change as it is being developed, and it can change even after it is in the market, thanks to APIs.

We like to talk about APIs in plural, because you can do great things when you integrate several. With connected APIs, you can automate processes, and reduce labour intensive which results in speed and convenience.

The great thing about APIs is that they can be published to a community of external developers. Public transportation companies, for example, can share their schedules with external parties (Google Maps, and many others) through an API, so that their own riders are ultimately better served. Technically, this information can be combined with other information that is accessible through APIs, about restaurants, weather, sport events, and museums to create entirely new value added services. Security is an important consideration, as not everybody and everything should be able to access all APIs. Thanks to solid Identity and Access policies, your enterprise internal systems and processes can be fully safe and secure.

When connected to devices, APIs can produce valuable data streams that you want to be stored, in a way that they are easily accessible and transportable. Storing your data in the cloud will relieve your staff from having to manage basic infrastructure.

The use of API also creates seamless user experience for your customers. It makes it possible for your services to be easily accessible on channels that your customers usually interact with, including Facebook, Twitter, Instagram, chatbots, virtual reality or anything with an interface. The API management solution makes your APIs highly visible and consumable and allows your customers to access your services anywhere and at any time.

The success of the digital transformation depends on continuous evolution. And the driving mechanism behind the continuous change is using a smart API strategy. Since software drives the progress of every business, APIs have become both engines of innovation and the source of competitive advantage, as well. They enable the business to offer new products, better customer experiences, and more efficient business processes.

If you are curious to get to know about a certain API use case, check out PATECCO previous article about FIM Query Service.