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PATECCO Has a New White Paper about Identity and Access Management Solutions in Financial Service Industry

Last year, PATECCO, specialised in Identity and Access Management Solutions, launched its first Whitepaper about Privleged Access Management. It was created in cooperation with Kuppingercole analysts.

For the second time, this year, the company released its second white paper on the hot topic about about Identity and Access Management Solutions in Financial Service Industry.

As it is well known, financial services are one of the most regulated industries around the world. Providing the access to the information system is a major focus for the development of a company and security matter should not be neglected. The responsibility is higher than ever: you must guarantee the confidentiality of digital resources while sharing them with clients, partners and subsidiaries.

So, it’s no surprise that identity and access management (IAM) in financial services is critical to ensuring that only the right people have the right access to sensitive information. With PATECCO new white paper, discover how you are able to control the access to your data thanks to our Identity and Access Management (IAM) solutions.

Click on the book image to read the new Whitepaper:

The Advantages of Identity and Access Management in the Era of Digital Transformation

Digital transformation refers to different thinking, innovation and change of the current business models. This is possible by building up a digital strategy which is able to improve the experience of your organization’s employees, customers, suppliers, and partners. For the establishment of the new business and digital strategies, organizations need a strong IT infrastructure that supports all the upcoming changes with agility, productivity and security.

In the last several years a lot of organizations started their digital transformation, using Identity and Access Management technology. It ensures not only a safe and successful digital journey, but at the same time brings successful customer and employee experience.

Why IAM?

Identity Management plays a central role in the digital transformation, including all new business models, applications and ecosystems it supports. Identity Management provides the secure, flexible and adaptive IT infrastructure that every company, government agency or university strives to achieve. It helps to increase customer engagement through new digital channels, to streamline your business operations and to protect data privacy, and security to keep stable your reputation and finances.

According to Gartner, IAM is the security discipline that enables the right individuals to access the right resources at the right times for the right reasons. Therefore, the lack of a proper IAM process in place, puts the data at risk and this situation may lead to regulatory non-compliance or even worse – a data breach event. IAM addresses the need to ensure appropriate access to resources across increasingly heterogeneous technology environments, and to meet all rigorous compliance requirements. This security practice is a crucial measure for any enterprise. It is increasingly business-aligned, and it requires business skills, not just technical expertise.

Talking about transformation in the digital era, it is crucial for the companies to develop long-term technology infrastructure plans that inform how identities are established, maintained, secured, leveraged by applications and distributed within and out of an organization. That means that the major IAM themes in the enterprise’s strategy should include Privileged Access Management, Identity and the Internet of Things, Cloud-based IAM, Identity Governance and Customer IAM.

Which are the main IAM advantages in the digital transformation?

  • Ability to manage digital identity for accessing information and resources:

Identity and Access Management solutions provide the ability to manage digital identity for accessing information and resources. That means that they secure content from unauthorized access by injecting authentication layers between the users and the critical apps and data. Protected target resources may include on-premises or SaaS applications and web service APIs across all business scenarios, from business-to-employee (B2E) to B2C. Besides, Identity and Access management solutions support bring-your-own-device (BYOD), through the use of social identity integration needed for registration, account linking and user authentication.

  • Ability to quickly enable access to resources and applications:

According to our partner, IBM, IAM technology quickly enable access to resources and applications, whether in the cloud, on premises, or in a hybrid cloud. Whether you’re providing access to partner, customer or employee-facing applications, you’ll be able to offer the seamless experience your users expect.

  • Ability to simplify activities:

Creating an identity-focused digital transformation strategy means choosing the right technologies that enable internal or external users to streamline actions, duties, or processes. When you create a strategy intending to enable users, you need to focus on which identities need access to the technology, how they use the technology, what resources they need and most important – how to control their access to prevent unauthorized access.

You are on the right way if your strategies closely align with the purpose of an IAM program.  IAM and IGA (Identity Governance and Administration) programs define who, what, where, when, how, and why of technology access. When composing your enterprise digital transformation strategy based on an identity management program, you are ready to successfully manage the data privacy and security risks.

  • Ability to enable digital interaction

Customer Identity and Access Management (CIAM) is a whole emerging area in the IAM. The increased number of sophisticated consumers need more simplified digital interactions which helps them to easily build up a better and deeper relation with brands. Furthermore, CIAM technologies help drive revenue growth by leveraging identity data to acquire and retain customers.

As mentioned above, IAM is a critical element of the digital transformation which makes it substantial for protecting sensitive business data and systems. When implemented well, IAM provides confidence that only authorized and authenticated users are able to interact with the systems and data they need to seamlessly do their job. Effective IAM solutions include Access Management – a solution that streamlines and manages multiple accesses, as well as Identity Governance and Administration – a solution that helps you monitor and govern the access.

What Is the Difference Between Identity Access Management and Identity Governance?

Identity Access and Identity Governance are often used in cyber security business. From clients’ side the terms are often confusing and difficult to comprehend, but from experts’ side they both are the two aspects of IAM, but concepts of each of them are totally different. This article will explain in details about the differences between the IAM and IG.

For the better understanding, it could be said in a few words, that IAG refers to a process that allows organizations to monitor and ensure that identities and security rights are correct, as well as managed effectively and securely. It includes everything from business, technical, legal and regulatory issues for organizations. Identity and access management (IAM) is just a component of IAG. IAM is the technology for managing the user identities and their access privileges to different systems and platforms. But let’s now analyse each of the two technologies, so that it would be clear what functions and capabilities possess each of them.

  • Identity and Access Management

First: What Do We Mean By “Identity”?

In the cyber space, we all have identities. Our identities display themselves in the form of attributes, entries in the database. A unique attribute differentiates one online user from another one. For example – an attribute could be an email address, phone number, or a social security number. Attributes referring to our private and working life are different and change over the time, as we change jobs, place of living, get married, etc.

Your online identity is established when you register. During registration, some attributes are collected and stored in a database. And here we come to the term – Identity management, which literally means – managing the attributes. You, your supervisor, your company HR person, the IT admin, the eCommerce site service desk person could be responsible for creating, updating, or even deleting attributes related to you.

As mentioned above, Access Management is a process of managing users’ identities, tracks, and at the same time managing their access to certain systems and applications. The process of access management is related to users and customers, whose profiles have to be created, managed, controlled and granted the proper role and access. When it comes to performing access management and keeping sensitive data and information secure, giving the right access to the right people is imperative.

  • Identity Governance

Identity governance (IG) is a subcategory of Identity and Access Management (IAM). IG provides organizations with better visibility to identities and access privileges, and better controls to detect and prevent inappropriate access. IG solutions are designed to link people, applications, data and devices to allow customers to determine who has access to what, what kind of risk that represents, and take action in situations when any violations are identified.

Identity Governance in action:

If someone is trying to access the systems who is not authorized, the identity governance solution can determine the access as suspicious and notify about it to the system administrator. The identity governance systems also help in automating the process of cleaning user access right by analysing whether the users were granted the similar access in the past or not.

Identity Governance offers a holistic approach driven by risk analytics and focused on improving security and compliance. Identity Governance has several techniques to provide preventive or detective controls, reporting, and dashboards, data access governance, improved user experience and contribute towards limited threats to acceptable level.
Moreover, Identity Governance tools enable organizations to enforce, review and audit IAM policies, map governance functions to compliance requirements and support compliance reporting. Specific identity governance product features include user administration, privileged identity management, identity intelligence, role-based identity administration, and analytics.

In general these are the differences in the functioning of the two solutions, but both are used to protect sensitive information and data from getting access without permission and proper privileges. Thanks to IAM and IG, an organization’s data could be better secured from unauthorized access, malicious threats and cyber attacks.

PATECCO Will be an Education Seminar Sponsor at E-Crime and Cyber Security Conference in Frankfurt

For a second time, next year, PATECCO will take part in the 14th edition of the conference E-Crime and Cyber Security. It will take place in Frankfurt, Germany, on 28th of January 2020. The company will be an Education Seminar Sponsor and will present its best practices in the field of Identity and Access Management.

The event is the leading market place for visitors of the banking industry and for IT service providers which activity is focused on the latest technological developments and IT trends.  The conference provides a good overview about the actual IT security sector and gives the opportunity to find out how the IT professionals in the organisations are meeting their goals, how they are addressing business priorities and operational objectives in order to reduce risk, protect data, ensure compliance and strengthen security posture.

During the one-day event, PATECCO will have a counter where its team members will welcome each visitor who is interested in Identity Access Governance IAG, Privileged Account Management (PAM), Security Incident and Event Management SIEM, Management and IT-Consulting, and Cloud Access Control. Each one, who is interested in these specific areas, will be invited in a personal meeting where all details will be considered.

Photo credit: akjassociates.com

Besides, the company’s CTO – Mr. Helmut Brachhaus, who is an expert Privileged Account Management,  will speak in a 35 minute session, related to the topic about BAIT (in German – Die Bankaufsichtlichen Anforderungen an die IT) or said in English – “The banking supervisory requirements for IT”.

Mr. Brachhaus will describe case studies that detail how security frameworks and methodologies are being applied in the real world to help lines of business and the board take advantage of new opportunities, increase productivity, enable agility and decrease cost. He will also share critical and unique insights that can inform the direction of business, technology and security strategy and practical steps that can help assess exposure to, articulate and proactively mitigate the impacts of emerging risks.

PATECCO is an international company, dedicated to development, implementation and support of Identity & Access Management solutions. Based on 20 years’ experience within IAM, high qualification and professional attitude, the company provides value-added services to customers from different industries such as banking, insurance, chemistry, pharma and utility.

How IAM Ensures Secure Access to Information Across Your Enterprise

To meet the challenges of today’s world, competitive companies need to increase their business agility in a secure environment and need to enforce the performance of their IT infrastructure. With the development of the business, enterprises now require new methods to manage secure access to information and applications across multiple systems, delivering on-line services to employee, customer and suppliers without compromising security. Companies must be able to trust the identities of users requiring access and easily administer user identities in a cost-effective way. That’s why it is important how they manage all the identities that access information across the enterprise (from employees and customers to trading partners), how they keep all interactions compliant and secure regardless of access channel, including personal devices.

More and more enterprises are undertaking significant digital transformation initiatives to integrate more applications and automate processes in a bid to increase productivity and the pace of innovation. These initiatives frequently involve the integration of information technology with operational technology, even bridging security domains, through direct integration with value chain partners. Digital transformation initiatives deliver significant value, but potentially put more resources at risk and increase the enterprise security threat surface.

Managing external identities, determining who should have access to what resources, and validating and auditing access requests to key resources across channels creates significant administrative overhead for the enterprise. The inherent risk in granting access to mission-critical resources to people and organizations outside the enterprise’s control is compounded by: lack of visibility into an external organization’s hierarchy to validate user requests for access to resources, inability to identify orphan accounts, audit whether users are still active at an organization and still need access to resources, and compromised accounts

The solution for all these business challenges and risks is Identity and Access Management (IAM). It is developed, based on the users and access rights management through an integrated, efficient and centralized infrastructure. This concept combines business processes, policies and technologies that enable companies to provide secure access to any resource, efficiently control this access, respond faster to changing relationships, and protect confidential information from unauthorized users.

Beyond the most basic function of directory services that maintain the metadata associated with an identity, IAM covers two main functions: Authentication and Authorisation.

How does PATECCO IAM solution enable you to manage your most critical identity and access management challenges?

PATECCO offers a robust set of IAM capabilities. The solution enables enterprises to centrally manage the entire identity lifecycle of their internal and external users, as well as their access to critical resources across the enterprise. The IAM platform provides a comprehensive set of capabilities to connect and manage the people, systems, processes, and things that span the extended enterprise. PATECCO IAM solution addresses identity and access management challenges in three key areas:

1. Onboarding and provisioning

 Onboarding and provisioning is a business problem, which deals with the policies, rules, technology, and user experience pertaining to creating and managing user accounts. Enterprises need robust approval-based access requests, the ability to audit access grants, and the ability to provide answers to the questions of who has what, why, and for how long?

 2. Authentication and access

With network security perimeters disappearing and data flowing freely within and between companies, identity has become the crucial point to help manage, control, and govern access to data, applications, and cloud resources. This requires the enterprise to master non-core capabilities such as single sign-on, password management, advanced authentication, role-based access control, and directory services integration.

 3. Privacy and security

The rise in awareness about compliance management—as well as the growing list of regulations on the matter such as GDPR in Europe—is driving the adoption of IAM solutions for security purposes. Enterprises must prevent sensitive information from being disclosed to unauthorized recipients. They must reduce or eliminate the risk of financial loss, public embarrassment, or legal liability from unauthorized disclosure of sensitive or critical information. PATECCO solution for IAM mitigates many of the risks inherent in a diverse, globally distributed supply chain. Starting with comprehensive identity and access management capabilities, we can ensure only the right people have access to the most trusted resources when they need them. Adding comprehensive tools for audit and attestation means that the enterprise can easily determine who has access to what resources at any time, as well as how they got access and when they actually accessed the resource.

After describing the IAM capabilities, we can conclude that the more IAM continues to evolve, the more organizations will look to broader, enterprise-based solutions that are adaptable to new usage trends such as mobile and cloud computing. Effective identity and access management processes are able to bring business value to your enterprise — reduced risk, sustaining compliance, improved efficiency and end user experience responding to the changing IT landscape.

3 Steps for Building Your Identity Management Strategy

Today a lot of enterprises rely on higher security and governance to run and keep their business successfully. We are witnessing a trend where the more connections are increasing, the more security breaches affect companies from all around the world.

The enterprises suffering such data breach problems experience significant losses in terms of recovery costs and brand damage. That hard situation comes when there is some type of “unauthorized access” (whether from internal or external threats) to corporate applications and sensitive data.  As a result, companies make a detailed review of their current Identity and Access Management (IAM) processes and after detecting some gaps, start looking for new IAM approaches. In this way they want to ensure that their organizations are safe from access-related security breaches, optimize the operational costs associated with access control and meet their internal and external compliance requirements.

Regardless what IAM system you will choose, in this article we will give you an idea of what steps to take for building an effective Identity and Access Management (IAM) strategy, focused on mitigating key risks for the organization.

1. Use federated identity management approach

Companies could implement a federated identity management approach whereby the organisation providing the data or service trusts the authentication measures in place at a collaborating organisation. If you use such an approach, it’s not necessary to share the personal details of the user requesting the access, only an assertion from the trusted party that the user is authorised to make the request. 

2. Keep a good governance

Good governance ensures that there is a consistent approach to risks and compliance across different lines of business. It is able to reduce costs by avoiding multiple, ad hoc, approaches to compliance and risk management. Identity and access governance ensures that only authorized persons have access to the confidential and regulated data.

Remember that the power of identity and access governance is in managing privacy across the enterprise. Governance is your procedure and framework that makes everything consistent across the board. That means risk management and compliance for all your lines of business.

3. Avoid multiple authentication

Authentication process is used for confirming the user identity. The typical authentication process allows the system to identify the user via a username and a password.

The less authentication your users have to go through, the better. You could have a negative feedback if users have to go through a multiple authentication levels to gain access to an email or account. Some may even find their own shortcuts, which is where problems can arise.

Single sign-on can help, but cannot resolve the problem. Users operating in an SSO environment could have negative feedback from their home and mobile workers due to the extra levels of authentication required to access the new system.

There are stronger methods of authenticating the user, including certificates, one-time passwords, and device fingerprinting. Thanks to them, could be provided a stronger combination of authentication factors.

Phases of IM Strategy

Building the Identity Management Strategy requires three distinct phases: assessment, analysis and planning, as well.

1) Assessment Phase: Assess your current infrastructure and architecture and identity-related processes;

2) Analysis Phase: Determine key technology and process gaps and identify needed identity capabilities and integration points;

3) Planning Phase: Define high-level, future-state identity architecture; Develop a phased implementation roadmap; Document and present final recommendations

In order to secure identities and data, as well as tо ensure readiness, organizations need to respond proactively to the coming changes by adapting the right strategy, operations and architecture of their IAM and its supporting tools and services.

How Does Cloud Computing Benefit the Insurance Industry?

Insurance companies are a High-Value target to hackers. The reason is the multiple vulnerabilities included in the insurance provider data. They could be customer portals, credit card transactions, insider threats, external hackers (credential acquisition), Big data warehousing and applications, cloud data storage and more. Some of the insurance companies use outdated or not reliable security solutions which very often leads to cyber criminals’ attack with serious consequences for the company.  As a result, Insurance companies become more and more willing about cloud adoption and instead of asking ask “why”, they make plans about “when and how”.  

Several factors provoke the insurance companies to move their applications and data into the cloud as they reassess their business opportunities. These factors include the need for enhanced agility, the need for technology operating efficiencies and the opportunity of reducing infrastructure costs. For insurers navigating a complex risk, regulatory landscape and adoption of cloud comes with multiple challenges of data privacy, architecture, system interfaces and IT security. All that could be handled with a Cloud solution which offers rapid provisioning, clear visibility of assets, robust data governance and a seamless mix of delivery models.

The advantage of moving to Cloud for Insurance Companies

When we talk about Cloud computing, it is not enough to justify its implementation only in terms of cost and effort. Moving to the cloud changes the overall operation of the enterprise. It creates new ways of operating, creates value for the clients and makes your business grow faster.

When deploying and implementing cloud computing solutions, insurance companies could better drive revenue, improve collaboration, gain customer insight and reduce time to market for products. But that’s not everything: there are several other key strategic benefits that would change the way of work and connections in insurance companies.

Benefit #1: Fast Deployment

Cloud computing offers rapid deployment allowing businesses to be ready to take advantage of it in short order. Cloud has enough resources available at its disposal to allow for multiple tenants in the shared environment. These resources are always scalable.

Benefit #2: Higher Productivity and Collaboration

Cloud computing can help insurers provide their agents, brokers and partners with a common, unified platform. It allows them to easily gain access to real-time data and at the same time increases the productivity.

Benefit # 4: Business Growth and Progress

Cloud systems help insurers to deploy new business models, which are more customer oriented. A cloud-based solution offers better understanding of the customers’ needs and successfully develops the services to meet them.

Benefit # 5: Become more innovative

Insurance companies all over the world are in a constant competition to innovate and offer new things on the market. That’s why insurers need to make sure that their application portfolios meet the emerging needs of the customers. Thanks to the Cloud system, they can test and deploy new technologies and that helps them to better collaborate and to develop new products and services.

Benefit #6: Optimized Risk Management

Cloud allows you to integrate risk data, risk assessments and risk indicators within its environment. That allows insurance companies to protect their data against data breaches and data theft.

Benefit #7: Cost effectiveness

Insurance companies are also concerned about their regular expenses. The theory that Cloud is expensive is completely denied by the fact that Cloud computing can help insurers save a great amount of money which they can invest in better marketing activities or in the execution of specific insurance plans. That’s the reason why we say that Cloud ensures efficiency and flexibility.

Benefit #8: Simplified access with Single Sign-On

PATECCO has IAM consulting capabilities that can help insurance companies gain the benefits of moving to a cloud environment. Identity and Access Management supports single sign-on (SSO) and leverages protocols to integrate with enterprise’s cloud ecosystem. The IAM tools can also simplify the partner access. All user log-ins and activities are precisely managed and when an employee at your partner’s organization leaves, you should not worry about whether they still have access to your application. All access rights are strictly provided or removed according to the user status.

Cloud Computing is no more considered as a specific term in the business sphere. It’s more often regarded as a mandatory initiative and activity. As the number of breaches increases, more and more insurance companies start using the cloud technologies which defenitely changed the face of the insurance industry. Cloud computing is the first step of the insurance firms’ digital transition – from ordinary to modern insurance software. The adoption of cloud computing is beneficial not only for the insurance companies, but for their customers, as well. It efficiently encourages collaboration, communication, improves the security and productivity.

Why APIs Are So Valuable in the Digital Transformation

Digital transformation is a great opportunity for the businesses to replace the old models with modernized ones, helping them conquer new global markets. Keeping efficiency, productivity and agility with the help of such digital strategies has become critical for all kinds of organizations. That’s a reason to say that an essential aspect of digital transformation is the use of Application Programming Interfaces (APIs). In this article, we’ll explain the core advantages of APIs which contribute for the better business processes and progress.

What is actually API?

As Gartner says – APIs are the basis of every digital strategy. An API defines in what way the software components interact with one another, what data format is used, allowable usage and other parameters. Two of the most common use cases are data and functionality sharing. For example, OAuth provides websites with a way to encourage users sign-up without making them go through a registration process.

According to Axway, APIs are a simple concept: they connect data to create new digital experiences. Basically, APIs allow you to integrate systems and devices – both internally and externally. This is a key element of any digital transformation. For example: you can reach customers based on their location, collect data to improve your services, and perform real-time updates. You can create new combinations of seemingly incompatible devices, such as water heaters, thermostats, and smart phones, and turn them into brand new products, services, and data sources. Those appliances by themselves do not communicate, and this this is where APIs act as the mechanism to facilitate data interactions.

The role of API in the Digital transformation:

APIs are critical to any digital transformation. They can change the entire process of creation new business models. By using APIs there is much more agile development process. Besides, there is more speed, more flexibility and more backend services. What’s important for a business is not simply having a good idea. What is critical, is how agilely the company can adapt that service to changing consumer preferences. A new service can change as it is being developed, and it can change even after it is in the market, thanks to APIs.

We like to talk about APIs in plural, because you can do great things when you integrate several. With connected APIs, you can automate processes, and reduce labour intensive which results in speed and convenience.

The great thing about APIs is that they can be published to a community of external developers. Public transportation companies, for example, can share their schedules with external parties (Google Maps, and many others) through an API, so that their own riders are ultimately better served. Technically, this information can be combined with other information that is accessible through APIs, about restaurants, weather, sport events, and museums to create entirely new value added services. Security is an important consideration, as not everybody and everything should be able to access all APIs. Thanks to solid Identity and Access policies, your enterprise internal systems and processes can be fully safe and secure.

When connected to devices, APIs can produce valuable data streams that you want to be stored, in a way that they are easily accessible and transportable. Storing your data in the cloud will relieve your staff from having to manage basic infrastructure.

The use of API also creates seamless user experience for your customers. It makes it possible for your services to be easily accessible on channels that your customers usually interact with, including Facebook, Twitter, Instagram, chatbots, virtual reality or anything with an interface. The API management solution makes your APIs highly visible and consumable and allows your customers to access your services anywhere and at any time.

The success of the digital transformation depends on continuous evolution. And the driving mechanism behind the continuous change is using a smart API strategy. Since software drives the progress of every business, APIs have become both engines of innovation and the source of competitive advantage, as well. They enable the business to offer new products, better customer experiences, and more efficient business processes.

If you are curious to get to know about a certain API use case, check out PATECCO previous article about FIM Query Service.

Challenges and Benefits of Access Governance

Many enterprises deploying Identity Management Solutions believe that this will suffice for access governance. The truth is that an identity management solution is only a point solution and access governance requires something more complex – monitoring of the dynamic access rights of multiple users to myriad applications. On one hand, Identity management solution allows IT to automate identity management and access control. On the other hand, an access governance system provides a high-level business overview of access requests, compliance processes, and in what way the risk management strategy ties into user roles and responsibilities. This means that access governance cannot work without identity management and at the same time facilitates advancements.

Today’s compound regulations make compliance an essential consideration. While providing the data trail required for audits and compliance requirements, it’s important at the same time to track, audit, and control what individual employees have access to. More and more companies recognise the need for access governance caused by multiple factors and challenges. This is for example increasingly complex regulations that demand strict adherence, the escalating scale and frequency of cyber attacks, adoption of the cloud which poses a concern about monitor which employees access what data, using which device!

How access governance system governs access rights?

Assigning specific rights to employees for accessing only what they need to ful­l their job roles and responsibilities, efficiently and in a secure manner.

Aggregating data on user accounts that have access to the different applications, databases, data centres, network devices, etc., together a single and easy-to-manage view into access rights and accounts on all systems.

Implementing strong security controls

What benefits does Identity Governance bring to the business?

Identity governance system enables the regulation and control of access in an efficient, systematic, and continuous manner.

Identity Governance grants a comprehensive view of roles and privileges within each department of the company. This results in deep insight into how access is used across the organization by different users.

An access governance system also positively impacts the certification process. Certification and recertification requirements are reduced and users can be certified on an ad-hoc basis, at any point in time.

Access governance facilitates collaborative and analytics-based decision-making, based on the data aggregated across users and departments.

Access Governance goes well beyond access recertification, role management and analytics. Strong capabilities for access request management, access analytics, and advanced direct or indirect capabilities of provisioning changes back are more often than not mandatory features. Increasingly, improved integration with Privilege Management tools or User Activity Monitoring solutions are being developed as a key focus area for many organizations.

PATECCO enables Digital Transformation for enterprises by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of IAM, Governance Risk and Compliance and Cloud technologies.

8 Tactics to Get Identity and Access Management Right

Identity and Access Management has always been an ongoing process and an essential element of the enterprises’ infrastructure that demands continuous management. No matter you have completely implemented directory, it’s useful to take advantage of best practices to help continuously manage this crucial part of your IT environment.

PATECCO management team has a long experience in executing projects from different industries. When it comes to IAM implementations, its experts know what exactly works effectively and what not. For this article we have tapped the collective knowledge of these experts to come up with these eight IAM best practices: They will help you improve your identity management system to ensure better security, efficiency and compliance.

#1: Create a clear pan

IAM projects require excellent planning and project management expertise, with a project team representing various stakeholders within the company. Most importantly, you need to have a business perspective and tie the phases of your IAM project to quantifiable business results and benefits. IAM solutions need regular care and feeding long after the initial go-live date, which means planning for follow-up optimizations is crucial.

# 2. Implement IAM in phases

Implementing IAM in phases will definitely shorten the “time to value” of your project — the time before the business sees a distinct benefit — in the process giving you executive backing that will ensure the full funding of future phases.

# 3. Define identities

Start implementing a single, integrated system that ensures end-to-end management of employee identities and that retires orphaned identities at the appropriate time. This is where IT responsibility begins in the identity management lifecycle. You should also identify a primary directory service (often Active Directory) and a messaging system (such as Exchange Server).

#4. Implement workflow

Implementing workflow on the base of “request and approval” provides a secure way to manage and document change. A self-service web-based interface enables users to request permission to resources they need. It’s necessary to define who can control that list of services and who is responsible for managing workflow designs.

# 5. Make provisioning automated

Manging new users, users who leave the organisation, and users who are promoted or demoted within the organisation require provisioning, de-provisioning and re-provisioning. Automating them will reduce errors and will improve consistency. Start first with automating the basic add/change/delete tasks for user accounts, and then integrate additional tasks such as unlocking accounts.

# 6. Manage roles

You will need a certain amount of inventorying and mining to precisely identify the major roles within your organisation, based on the resource permissions currently in force. When the user places a request, the owner of the affected data has the ability to review, approve or deny the request. It is also important to define who will manage these roles and to ensure that roles are created, modified and deactivated by authorised individuals following the proper workflow.

# 7. Become compliant

Many companies are now affected by the GDPR regulations, and your identity management system plays a beneficial role in remaining compliant. You should focus on clearly defining and documenting the job roles that have control over your data, as well as the job roles that should have access to auditing information. Determine compliance rules, and assign each step to a responsible job role.

#8. Provide knowledge and control to business owners

After the IAM system implementation, you should let business data owners manage access to their data and to provide central reporting and control over those permissions. For that purpose education is needed of both end users and the IT staff that will be charged with ongoing administration and operation. From time to time, make a refreshment of their knowledge, to keep up with turnover and new product capabilities.