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What Is the Difference Between SaaS and Managed Services?

Nowadays organizations of all sizes have various kinds of services available to them in terms of handling any IT-related needs. They are adopting these solutions to beat the costs and hassles of managing their IT systems and using traditional packaged applications. Managed IT services and software-as-a-service (SaaS) enable you to handle complex technical areas without the added cost of upkeep and installation, on-call staff, and software engineering.

However, there are essential differences between these two outsourced models. In this article, we will explain the differences between managed services and SaaS that every organization needs to understand and will provide some tips on which model works best for an organization’s specific needs.

Use of SaaS

Software-as-a-Service (SaaS) is a service category that allows your company to subscribe and sign in users to an existing software program that operates remotely from your company. In general, SaaS refers to services delivered through the cloud that your company pays for. You and your employees are able to remotely log in and receive the benefits of the program to do tasks such as bookkeeping, payroll, or even research and present reports.

Actually we use software as a service (SaaS) applications every day. Office 365 from Microsoft, for instance, is SaaS, because the company provides it through the cloud and charges firms a subscription fee for the privilege of using it, depending on the number of users. Dropbox is a SaaS application offering online cloud storage services. Adobe Creative Cloud is a SaaS provider offering illustration, design and photo editing tools. Slack, as well, is a SaaS application for business collaboration and communication. Moreover, SaaS applications are off-the-shelf software solutions intended to be implemented and adopted quickly with little to no customization. Despite their many advantages, though, SaaS applications do have their limitations. SaaS applications are one-size-fits-all, download-and-done solutions, meaning there’s little room for customization for one specific account. Plus, most SaaS subscriptions offer minimal support and training to help organizations adopt the software.

Managed Services Vs. SaaS

Managed services are different. While SaaS provides companies with software that they can use over the cloud, managed services go a step further. They often offer additional support by taking care of both networking and hardware requirements. Managed services can also go further than managing software and help businesses on the hardware side too. Managed IT services are IT tasks provided by a third-party vendor to a customer — this can be businesses of all sizes. The managed service provider has the responsibility to maintain the IT operations of the organization that benefits the service.

On the other hand, the software as a service model is a category of cloud computing alongside infrastructure as a service and platform as a service model. The SaaS model involves software distribution in which a third-party vendor hosts, maintains and upgrades applications that are available to customers via the Internet. If an organization has ever utilized any software from the cloud, then it has used SaaS. The software as a service model might be a good fit for businesses that have full commitment to staff their IT infrastructure but need outsourced applications to have cutting edge services and be on the next level. In short, the businesses that will get the most advantage out of SaaS are those that have existing IT infrastructure.

Furthermore, managed IT service providers collaborate with their customers and provide IT expertise and pre-built IT infrastructure. There are also remote IT service providers that fully maintain and control their customers’ IT operations so that these customers will focus on more critical business projects and processes.

  • Security

Managed IT services offer different benefits to keep an organization’s data secure. These benefits include constant remote monitoring and the creation of relevant reports to inform the organization about the state of its system. Another security benefit is risk assessment and correlation analyses to keep a steady overview of the activities of the network.

With SaaS, on the other hand, the customers don’t have complete control over their data since the data is hosted in the cloud. Although a customer has the advantage of accessing SaaS applications anywhere with the use of the Internet, the customer must perform a security review of the application before subscribing, especially when it is deployed on a public cloud.

  • Scalability

By using remote IT services, an organization doesn’t have to worry about switching up approach as it gets bigger because a managed service provider is already setup to do just that seamlessly. They can address day-to-day IT issues, maintain and monitor the network or system, and help an organization plan for future needs when it comes to technology.

When using SaaS, users don’t have to buy another server or software as compared to traditional models. SaaS applications are scalable by enabling an organization to choose the delivery model and changing it when the requirements of the business change. With SaaS, it is easier to turn on an additional set of components, integrate to other systems, and get new application users.

  • Stability And Predictability

One of the most essential things that managed IT services offer is their stability. Unlike the break/fix model where an IT professional is only available when there is an issue, managed IT service providers have a 24/7 availability and prevent all issues from happening. This also includes weekends, holidays, and in the middle of the night, so kind of IT support provides and ensures a superior level of productivity for the availing organization, regardless of the time and date.

In the SaaS model, on the other hand, data portability can be the problem. The situation can become unpredictable and unstable. What happens to an organization’s data stored in the cloud if the SaaS providers go bankrupt? Unfortunately, this is one of the risks an organization needs to take when opting for a SaaS solution.

What kind of service do you need?

Every company needs a variety of IT related services. If your primary needs center around straightforward functions like payroll or simple accounting, SaaS is probably a good fit for you. One of the primary reasons why SaaS is popular among companies is that it provides a low-cost alternative to conventional, in-house solutions. Through this service, your business is free to scale up or down and implement new products without investing too much on expensive processes.

A managed service provider comes at a higher price, but you still get your money’s worth because they provide a more comprehensive solution. Managed IT companies allow you to enjoy the advantages of SaaS while helping you with better integration, upgrades, and maintenance.

As final thoughts we could say that the choice between the two IT solutions depends on your business needs. There are companies that require basic software delivered via the cloud to perform a specific function. In this case, SaaS is the most ideal option. For businesses that need to integrate their systems and monitor networks, getting managed IT services is the best way to go. Whatever option you go for, always think about how important the software required is to your company.

Can Blockchain Make Identity and Access Management More Secure?

Everyone uses identity documents regularly, which are shared with third parties without explicit consent and stored at an unknown location. Whether a person needs to apply for a loan, open a bank account, buy a sim card, or book a ticket, identity documents are used. Government institutes, banks, and credit agencies are considered the weakest point in the current identity management system as they are vulnerable to theft and hacking of data. Thus, the blockchain comes with the possibility of eliminating the intermediaries while allowing people to manage identity independently. But before moving to blockchain, we need to understand how identity management works and what are the challenges in the existing process.

What is a blockchain and how it works?

Blockchain is distributed and decentralized ledger technology which helps to securely store & distribute the data among all the network participants without any central control. Blockchain consensus protocol/algorithm replaces the central authority to validate the transaction authenticity. Blockchain builds the chain of blocks in the ledger where each block is linked to its previous block.

Blockchain is designed to bring all the ecosystem participants on the common agreement before adding any new transaction on the Blockchain ledger. Whenever any party initiates a transaction, Blockchain uses a consensus protocol to circulate the same transaction across all the participants to get their consent on the transaction before persisting that in the Blockchain ledger. Once all the participants agree on the transaction, then Blockchain replicates the same transaction to all the participants’ ledgers to build trust and transparency in the network. Having the same replica of transaction ledger for all the ecosystem participants helps to avoid Data reconciliation problem for smooth settlement among all the participants.

Blockchain word with icons as vector illustration

What are the problems and challenges of the traditional identity management system?

In case of online transactions it is required that individuals disclose specific personal information before they can proceed to access services. For example, before financial transactions can be carried out on platforms such as Amazon Pay, PayPal and Google Wallet, among others, users are always required to input their sign up/login details — i.e., financial and personal details. Thus, every time an individual discloses this information, it gets stored on numerous internet databases. As such, digital clones of one and the same individual spring into existence across these different platforms. This also could cause a lot of security issues, so we could say that gaining access to a major database exposes all the personal information of users and exemplifies the high vulnerability of the current system.

Most systems in place rely heavily on obtaining individual data without the knowledge of the owner, and third parties can gain access to this data without the user’s knowledge. Moreover, information contained on these online databases can be shared with third parties without the subject’s consent. When the control is left in the hands of those who own the database, the user has little or no choice in deciding whether or not they want their data shared with other parties.

The problems highlighted above point to the fact that identity management systems face the following four major challenges: Identity theft, combination of usernames and passwords, KYC onboarding and Lack of control.

  • Identity theft

People share their personal information online via different unknown sources or services that can put their identification documents into the wrong hands. Also, as online applications maintain centralized servers for storing data, it becomes easier for hackers to hack the servers and steal sensitive information.

  • A combination of usernames and passwords

While signing up on multiple online platforms, users have to create a unique username and password every time. It becomes difficult for an individual to remember a combination of usernames and passwords for accessing different services. Maintaining different authentication profiles is quite a challenging task.

  • KYC Onboarding

The current authentication process involves three stakeholders, including: verifying companies/KYC companies, users and third parties that need to check the identity of the user.

The overall system is expensive for all these stakeholders. Since KYC companies have to serve requests of different entities such as banks or healthcare providers, they require more resources to process their needs quickly. Therefore, KYC companies have to charge a higher amount for verification, which is passed to individuals as hidden processing fees. Moreover, third-party companies have to wait for a long time to onboard the customers.

  • Lack of Control

It is currently impossible for users to have control over personally identifiable information (PII). They do not know how many times PII has been shared without their consent or where all their personal information has been stored. As a result, the existing identity management process requires an innovative change. Using blockchain for identity management can allow individuals to have ownership of their identity by creating a global ID to serve multiple purposes.

Blockchain offers a potential solution to the above challenges by allowing users a sense of security that no third party can share their PII without their consent.

How blockchain can help in managing identity?

Blockchain can be used to create a platform that protects individuals’ identities from theft and massively reduces fraudulent activities. Blockchain platform helps to bring multiple parties including identity provider, customer & identity verifier on the same platform. The idea behind bringing all the parties on the same platform is to reduce the verification time, effort & financial burden of the enterprises which helps them to bring customers on board quickly.

The technology can also help businesses build strong blockchains that handle the issues of authentication and reconciliation encountered in several industries. Additionally, it can allow individuals the freedom to create encrypted digital identities that will replace multiple usernames and passwords while offering more comprehensive security features capable of saving customers and institutions valuable time and resources.

Individuals can also easily create a self-sovereign identity on blockchain. A self-sovereign identity simply refers to an individual identity which is fully controlled and maintained personally by the individual. It becomes difficult to steal such an identity from an individual, and this handles the issue of identity theft that is common on the traditional identity management system. The use of permissioned blockchains could also provide a decentralized method of registration which connotes that an individual would get an identity that isn’t dependent on any centralized authority and cannot, therefore, be controlled or interfered with by any third party without the individual’s consent.

Most of the enterprises while doing customer onboarding request for their identity before granting them access to use their resources. Upon receiving customer identity, enterprises depend on the external vendor for Identity verification which is itself a time consuming and costly process. Enterprises are spending huge amounts of money on this identity verification process. Identity management process based on blockchain, helps to save time, effort & cost for enterprises and help them to seamlessly onboard customer without involving the external vendor. Blockchain-based identity management system aims to bring enterprise and customer on the Blockchain platform so that external vendors which are an additional burden on the enterprises can be removed from the process. The result is improved trust, security, simplicity, integrity and privacy.

How the Benefits of Automated IAM Save You Money and Time?

Do you know that a great percent of businesses still face challenges with manual management of access to systems and applications used by their employees? From a long time, the world has gone digital and the automation is regarded as an essential factor for specific business processes. As a result, businesses can benefit in their daily activities from having automated Identity and Access Management.

We all know that identity is regarded as the foundation of security and robust automated identity and access management (IAM) system keeps your company’s information an data safe. This is the reason why so many businesses adopt IAM systems. IAM can both increase convenience and reduce the security risks by giving the users only as much access as they need, when and where necessary. So, the automation of IAM reduces not only the probability of a human error, but it also reduces IT department workload, increases end user productivity, and ensures ongoing compliance of user accounts. But these are not all the advantages that IAM solution provides – it also saves you money and time. In this article we will list some of the financial benefits companies can gain by using an automated IAM.

Why manual IAM is risky and not effective?

In contrast to manual IAM, which requires admins to manually change these factors for each individual within the organization, the automated IAM technologies enable administrators to automatically provision and monitor users and grant time-based access. In such situations, the manual IAM can lead to errors in access restriction and eventually large losses in time, money and security. According to Forrester report, which examined the pitfalls of manual IAM and the benefits of automated IAM, around 47% of technology decision-makers have experienced internal data breaches. On the other hand, their competitors were more successful by securing their organizations with automated processes. All these facts show, that the lack of automated IAM could pose detrimental effects on the business in this modern era. The disadvantages of having a manual IAM system include: lack of evidence for access activities, delayed action and unpremeditated disclosure of data, difficulties in making changes, lack of security, risk of data loss or theft.

Why companies schould have an automated IAM?

IAM automation provides a significant number of positive outcomes. Before any of them can be realized, however, automation must be prioritized. Here we will mark several important benefits of identity and access management automation which increase efficiency, resiliency, and accuracy in a number of ways.

  • Reduces IT costs

An automated IAM solution saves IT workers a great amount of time. The savings occur throughout the employee lifecycle. When new employees come, they need a username, password, and access to all the apps and company data they need. With manual provisioning, it takes the average IT worker half an hour to set this up – when they can get to it. With automated provisioning, an account is created in minutes. Automated provisioning saves many hours of labor as new workers are hired. The same is true for deprovisioning when an employee leaves the company. This is a huge benefit from a security perspective but also eliminates the risk of a former employee accessing data causing a costly breach or compliance violation.

  • Increases end-user productivity

When maintenance functions like password resets and privilege changes are executed automatically, the end users should no longer wait for IT personnel approval before performing routine tasks. In this way employees are able to focus on their working responsibilities, rather than identity upkeep. The system allocates users with the rights and privileges to access the system and will keep the user confined to those capabilities.

So, with automated IAM, such kind of processes are smooth and efficient. The employee requests access through a portal, and the request is automatically routed to the right manager. All the manager has to do is click a box to approve or deny the request. IAM sets easily workers up for single sign-on, meaning they only need to log in once at the beginning of the day. There is no need to waste time logging in and trying to recall the right password every time they switch apps. In this way the employees are more productive, your business operates more efficiently, saving time and money.

  • Eliminates deprovisioning

Imagine the situation when an employee needs to move to a different role in your company. That means that he/she needs a whole new set of credentials or access. Not having an automated IAM, makes the process more complex. Your IT department must manually check all credentials of the employee across the database, and then undergo onboarding process.

Now imagine another case – when the employee leaves the company. The system administrator or user may forget to revoke individual permissions for the employee after accessing sensitive information. When not cancelling certain user rights, this can lead to costly mistakes that may lead to compliance issues. Automated IAM systems make it easier to revoke specific user access authority after a while. Once the user logs out, authority and authentication require those rights to be fed into the system again. This process allows the company to avoid security breaches that would lead to loss or leakage of sensitive data.

  • Audits and compliance are easier, cheaper, and better

Companies spend so many hours compiling paperwork to fulfill compliance regulations, perform internal audits, and prepare for external audits. A good and automated IAM solution has compliance tracking built into the system. In addition to saving time and money, automated tracking prevents costly errors that may be caused by manual processing. It gives auditors and regulators timely, punctual and detailed reports.

After reading all the above listed benefits, a question quickly comes to our mind – why do people still use manual IAM? One of the primary reasons is the assumption that switching to automated IAM will not benefit the organization’s bottom line. However, companies who utilize automated IAM can achieve over 100% more ROI than they did with manual processes. Adopting automated IAM will reduce  costs while increasing return on investment. In fact, according to the report, manual IAM costs can actually be double that of automated systems. The excess costs of manual IAM can be attributed to the expense of IT hours required to maintain the system and its inefficiencies.

PATECCO Launches a New Whitepaper about Managed Services

As experts in the field of Identity and Access Management PATECCO shares its best practices about Managed Services in a new whitepaper. The whitepaper is a content version of the webinar which PATECCO hosted on 07.05.2021 – „The mapping of growing responsibilities to predictable budgets”, in partnership with EU-Hub.net.

The new whitepaper contains useful information about the latest security solutions that PATECCO team implements and describes four interesting customer success stories. Get to know in details about the essence of PATECCO IAM Consulting services, Privileged Access Management, Security Information Event Management Services, Azure AD Domain Services, Identity Governance and Intelligence, Role-Based Access Control and Recertification process.

The customer success stories about Bayer, Uniper, Innogy and Victoria University Wellington present practical examples of Active Directory migration, Managed-Service for care of the core IAM systems, and implementation of PAM solutions. They also reveal challenging situations where PATECCO successfully dealt with the problem ensuring the necessary security and peace of mind.

More about PATECCO Managed Services, check out in the document below:

How Does Artificial Intelligence Help in Identity Verification?

Nowadays Identity theft is regarded as a growing problem. With the increase in online shopping, the number of online identity theft increased rapidly. According to Internet security report from 2019, cybercriminals diversify their targets and use smart methods to commit identity theft and fraud.  Unfortunately, the number of fraudulent transactions and massive data breaches increases as the fraudsters and cybercriminals become more sophisticated. For most businesses, it is essential to identify and verify the identity of their client in order to decrease the potential risks. To deal with that challenge, various ID scanning and security solutions have been implemented using Artificial Intelligence (AI).

Automated Identity Verification

Thanks to the modern AI technology, that process can now be automated. A stable AI system can solve this time consuming task in a matter of a few minutes. So, now let’s see how an AI based identification and verification solution can help solving this problem.

From one side, Artificial intelligence enables computers to make human-like decisions and automating a particular task. It empowers everyday technologies like search engines, self-driving cars, and facial recognition apps. AI cannot only deter online frauds and scams, but IT plays a pivotal role in making payment frauds a thing of the past if used with appropriate intelligence. From the other site, machine learning and deep learning make it possible to authenticate, verify and accurately process the identities of the users at scale. Here are some ways AI and machine learning are used to scale identity verification.

KYC (Know Your Customer) checks

First of all, KYC (know your customer) checks is a common process used in most businesses. The aim behind these checks is to ensure that they know what their customers are, what type of activity is expected from a certain customer and also the type of risk they could bring to the business. Such checks are important to ensure the sustainability of the business. This, however, is a long and a tedious process. With the added advantage of machine learning algorithms, an AI-powered system can detect any attempt of document fake information on an identity document at much more quicker pace and with much efficiency as compared to a non-AI system or a manual review process. The biometric features captured during the facial verification process can be cross-matched with the face image present on an identity document. This establishes the ultimate verdict either against or in the favor of the identity of the incoming user.

AI and Biometric Authentication

Biometric authentication is used to fulfil KYC and KYB (Know Your Business) compliances. It uses fingerprints, eyeball scanning or face scanning to verify a person’s identity. It can also be used to authenticate the employees at the workplace. The old method of authentication like passwords or PIN code has long been finished due to biometric authentication. With the help of AI, biometric can create data-driven safety protocols and the verification solution cannot be manipulated by fraudsters. Here we will list some of the ways AI can work with Biometric verification:

Facial Recognition

Facial recognition processes can be tricked easily with a picture or a video of the owner. There are many cases where the system has been fooled were due to 2D facial recognition. This is where AI plays an important role by using 3D biometric facial recognition technology. It detects the face of the person and learns from many different pictures. AI can also detect if a person is using a face mask, using a picture of a picture, a picture of the screen, or using a tampered document with a fake picture. That’s why AI matched with biometric makes a perfect solution for bio authentication.

Voice Recognition

AI can be used to recognize voices in these biometric systems. Different voice patterns like speed, tone, accent, etc. can be analyzed as well. AI can evaluate a person’s voice for biometric verifications.

Keystroke dynamics

Just like writing, the typing pattern of the person differs as well. AI can recognize a person from their typing pattern and verify their identity. It uses dwell time, speed, and fight time. Dwell time is how much time the user puts in pressing a key, and fight time is a time in releasing a key and pressing another key. This system can also identify a person with their frequently used keys.

  • For more information about Identity verification, check out here.

What is a Zero Trust Security Model?

Digital transformation and the adoption of hybrid multicloud are changing the way we do business. Users, data and resources are spread across different locations and it is getting more and more challenging to connect them quickly and securely. But focusing primarily on perimeter security and firewalls is no longer enough. That is why organizations start implementing zero trust security solutions to help protect their data and resources by making them accessible only on a limited basis and under the right circumstances.

  • What is Zero Trust and how it works?

Zero Trust is a security model and a coordinated cybersecurity and system management strategy based on an acknowledgement that threats exist both inside and outside traditional network boundaries. Zero trust can be defined under the following approach: “never trust, always verify.” This security approach treats every access attempt as if it originates from an untrusted network — so access will be denied, until trust is demonstrated. Once users and devices have been regarded as trustworthy, zero trust ensures that they have access only to the resources they need, to prevent any unauthorized lateral movement through an environment.

Zero Trust embeds comprehensive security monitoring, granular risk-based access controls and system security automation in a coordinated manner throughout all aspects of the infrastructure in order to focus on protecting critical assets (data) in real-time within a dynamic threat environment. This data-centric security model allows the concept of least-privileged access to be applied for every access decision, allowing or denying access to resources based on the combination of several contextual factors.

Adoption of zero trust can help address common security challenges in the workforce, such as phishing, malware, credential theft, remote access, and device security (BYOD). This is done by securing the three primary factors that make up the workforce: users, their devices, and the applications they access.

  • Identity and Authentication

Identity authentication is the foundation of a zero-trust security strategy. To continuously evaluate access to resources, you must first centralize user management and establish strong authentication processes. In order to track and manage all users across your systems, user identity must be centralized in a user and group directory. Ideally this database system integrates with your HR processes that manage job categorization, usernames, and group memberships for all users. As employees join the company, change roles or responsibilities, or leave the company, these databases should update automatically to reflect those changes. The user and group database acts as the single source of truth to validate all users that need to access your systems.

A single sign-on (SSO) system, or centralized user authentication portal, can validate primary and secondary credentials for users requesting access to any given resource or application. After validating against the user and group directory, the SSO system generates a time-sensitive token to authorize access to specific resources. A centralized user database supporting a single sign-on system is essential. Data in a SaaS application environment must be assumed vulnerable unless access is limited to an endpoint that you control. Once that database is in place, you can introduce an authentication process such as 2FA (two-factor authentication) or MFA (multi-factor authentication) to harden your system and ensure that the users accessing your applications are who they say they are.

There are several ways to ensure that an employee’s access is restricted to the tools and assets required for their job. The first is granular, role based access and permission levels. These should be defined for each role within your organization, with cross-functional input agreement. Your organization’s appetite for risk and the breadth of access needed to effectively collaborate across teams will determine the level of granularity needed for team and individual role-based access levels. Once these role-based access levels have been defined, you can begin to map out the controls needed for each system and vendor in your organization. While your SSO or identity provider may be able to support some of your access control needs, you may find that not all applications provide the level of granularity needed to limit access in this way. Access controls are an important part of any vendor risk management assessment and integral to the long-term implementation of Zero Trust.

The COVID-19 pandemic has changed the way we work and has increased the threat landscape, with more targeted attacks on organisations from cybercriminals and nation-state groups. As well as remote work, the Internet of Things (IoT), operational technology (OT), and network-enabled smart devices introduce areas of potential compromise for enterprise networks. In such uncertain times, the best thing companies can do is to implement technology that can be scaled and adapted to meet unpredictable challenges. Beginning to implement the foundational elements of Zero Trust Security is the key to securing your sensitive company data in the midst of the proliferation of cloud applications, devices, and user identities.

For more information about Zero Trust Network Access, watch PATECCO video here:

What Is the Key Difference Between Managed Services and Cloud Computing

If you have ever claimed that there is no difference between managed IT services and cloud computing, then you are wrong. Indeed, these services are similar and many people get confused when trying to determine which to purchase. Understanding the key differences between these two services is essential and can help you accomplish your business goals. In this article, we will explain the differences between the two concepts and the opportunities they offer to companies.

What is the essence of cloud computing?

Nowadays we use cloud services on many of our daily and business activities. For example, we use computing via the cloud to send emails, edit our documents, listen to music, play games, store pictures and files, watch movies and TV, and to do analytical computing. A secure and powerful data infrastructure is the basis for successful IT management. To ensure that large amounts of data are always available and can be processed smoothly, more and more companies are relying on the cloud. Simply explained, the term cloud computing describes both the use and the provision of a wide variety of IT services via a network.

Cloud computing providers give you the cloud for storage, network resources, prebuilt services, or abstract computing. Cloud computing involves the transfer of IT resources to a cloud service provider who makes its technology available to a company. The provider mainly manages the infrastructure, applications and operating system of the cloud. The client can use this service flexibly and as required. Cloud services like Amazon Web Services, Salesforce’s CRM, and Microsoft Azure are family cloud computing services that help you with managed backup computing. Most larger companies employ several cloud providers or utilize multiple public cloud services to have storage on different managed hardware configurations.

What services does Cloud Computing offer?

Cloud services include all models for the provision of IT resources over a network. These data networks can be public, private or mixed – as public, private or hybrid cloud. The public cloud is controlled via the Internet, while the private cloud uses an internal intranet for networking. In the hybrid cloud, companies can store sensitive programs and data on their own servers and operate certain services via the Internet with public providers in order to conserve their own resources.

There are benefits to moving your business operations to the cloud. You can save time and money by not managing your own in-house servers and framework. Going with a cloud service provider for your business can also increase your efficiency. Your team can collaborate remotely, with all of your software and devices syncing automatically. Here we list some more services that are provided by the cloud:

  • Storage, back up, and data recovery: Transfer data via the Internet to a cloud storage system that is offsite. The cloud allows access to data from different locations and using any type of device with these services.
  • Analyze information across teams:The cloud can bring your business statistics from all worldwide departments. Apply cloud services to help you find new information for a more managed decision.
  • Audio and video streaming: Stream audio and video and connect with team members and business audiences anywhere and on any device.
  • clo by using cloud-managed infrastructure that can test and build applications. Application development costs and time are saved by using cloud infrastructures.

What are managed services?

Managed IT Service providers manage and maintain your IT services and functions. They take care of issues that are often done in-house, such as security operations, encryption, infrastructure development, network connectivity, IT strategy and growth management, Backups/disaster recovery/business continuity and Data security. Managed services providers can deliver all of the above services, as well as a higher level of IT support that may include:

Managed service models are ideal for organizations that do not have the trained staff to deal with maintenance, repairs, and updates. Managed services also offer companies a fixed monthly fee for services to provide high-quality amenities. So, in this way you will experience better cost control using managed services. An IT department, including personnel and equipment, can be very expensive for a company. For instance, by utilizing a managed service provider expenses can be managed efficiently to forecast costs every month. Risk management costs and headaches are lowered by using the expertise and methodologies of managed services. A managed service model manages the IT risk for your company, and they have the experts who know the industry and are experienced in compliance and security issues. Besides, you will also have the benefit of 24/7 security monitoring and business IT support. With a managed service provider, you can outsource your IT challenges so that you can focus on your business.

Which is the right service for your business?

Business owners commonly choose cloud services over managed services  because the former appears to be a cheaper option. Cloud providers can provide your company with cost savings and reduced network maintenance costs and at the same time the computing data is stored securely and efficiently in offsite servers. Besides, your costs will be predictable, and you pay only for what you need. When you’re trying to decide whether to use a cloud services provider or a more holistic managed services provider, it’s important to understand what you are getting into, so you can make the choice that most benefits your business.

PATECCO Is Proud To Announce its Thycotic PAM Pub Quiz Winner

PATECCO team is proud to share that one of its IAM analysts – Sebastian Martin won the third place at the annual online PAM Pub Quiz, organised by Thycotic, on 1st April. A lot of participants tested their knowledge in the quiz, but only the best professionals who proved their expertise are the winners.

For Sebastian Martin the quiz was not only a challenge, but also a funny experience where he proved his knowledge in Privileged Access and security. His participation was not also a great example of a professionalism, but also a great proof that that PATECCO as an IBM partner is leading the PAM topic to its best.

PATECCO Organizes a Free Webinar About Managed Services in Partnership with Eu-hub.net

The Identity and Access Management company, PATECCO, organizes in partnership with EU-HUB Network, a free Webinar on topic “The mapping of growing responsibilities to predictable budgets”. The online event will take place on 07th of May 2021, at 10.00 a.m. CET. The webinar’s duration will be one hour and it will be divided into three parts – introduction, Managed services description as well as presentation of other IAM solutions and Questions and Answers.

Interested companies from all industries could register for the webinar on the following webpage: https://www.eu-hub.net/english/webinar-events/, with a key word: “Managed IAM Services“. In the webinar all participants could learn more about the specific features and capabilities of Managed Services, what are the advantages and benefits of working with managed service provider and how this kind of services could contribute for the increased security, efficiency and productivity of your business. Moreover, PATECCO IAM experts will share best practices of several use cases related to implementation of solutions such as Privileged Access Management, Security Information and Event Management, Identity Governance and Intelligence and Cloud Access Control.

Before you register for the webinar, here is some more information about PATECCO:

The IAM consulting company is established in the year of 2009, in Herne, Germany. It is a privately held enterprise providing services in the areas of the development, implementation, and support of Identity & Access Management solutions. PATECCO provides value-added services to customers from different industries such as banking, insurance, chemistry, pharma and utility. Keeping long-term partnership with Microsoft and IBM supports the success for numerous international consulting projects.

As a managed service provider, PATECCO ensures a cost-effective alternative to manage the monitoring, detecting, investigating, alerting and responding to cyber threats. PATECCO managed IT solutions allow a business of any size to focus on its core competencies while leaving its day-to-day IT needs to a team of professionals that are not only proactive in managing IT services, but are also available 24/7. As a managed service provider, PATECCO offers a single point of contact, convenience, and flexibility for all of IT needs.

The Importance of Security Information and Event Management in Business

We live in a digital era when modern businesses rely mostly on their IT infrastructure in order to conduct their daily activities. Of course, the reliance on IT brings a few advantages to organizations which become more streamlined and productive, but at the same time there is a persistent challenge that all businesses have to face: cybersecurity threats and incidents.

Cybersecurity incidents are not something unknown for the enterprises. Most businesses try to ensure the security if their IT infrastructure by establishing special safeguards. However, just slapping up some firewalls or subscribing to an antivirus software is not a serious approach anymore, not only because they are ineffective but also because the cybersecurity threats are continually evolving, and criminal hackers become more sophisticated. So, to resolve this problem, businesses have begun to turn to a more robust method of managing the security of their IT infrastructure: security information and event management (SIEM) software.

How does SIEM work?

Security information and event management (SIEM) software gives security professionals both insight into and a track record of the activities within their IT environment.  It is a group of complex technologies that provide a centralized view into a network’s infrastructure. SIEM provides data analysis, event correlation, aggregation and reporting, as well as log management.  While SIEM technology has been around for more than a decade, it becomes a critical component of a comprehensive security strategy in today’s threat environment.

The function of SIEM in cybersecurity is to provide a complete overview of a business’ entire IT infrastructure. Log data from applications, devices, networks, firewalls, antivirus software, wireless access points, and similar sources are collected to identify, analyse, and categorize different types of security threats the business may experience. SIEM products also provide dynamic, up-to-date information on the overall health of a business’ security system. This information can then be used to complete security compliance reports, analyse areas of weakness, and strategize solutions that may best protect the business’ entire IT systems in the future.

How Does a SIEM Help with Log Monitoring and Management

Effective log management is essential to an organization’s security. Monitoring, documenting and analyzing system events is a crucial component of IT security. Log management software or SIEM’s automate many of the processes involved. A SIEM handles the two following jobs that prior to today’s SIEM’s were handled individually:

  • SIM – Security information management provides long-term storage as well as analysis and reporting of log data. This was and is still tricky and time-consuming if you must build your own connectors to your IDS/IPS, Firewalls, DLP solutions, Application servers and so many other log generating assets in your IT environment. Most SIEM’s have some connectors out of the box today.
  • SEM – Security event manager provides real-time monitoring, correlation of events, notifications and console views. This is the key benefit of SIEM’s because a good SIEM will turn data into insights and a great SIEM, tuned correctly will turn insights into visual dashboards to assist analysts in uncovering anomalies and threats.

Effective SIEM solutions rely on logs from all critical components of a company’s business and network. These should include all firewall logs, logs from intrusion detection systems and antivirus system logs. As well, logs from primary servers should be included, particularly key application and database server logs along with the active directory server logs and web server logs.It is also important to protect your sources of log information, particularly when attempting to prove any legal culpability from computer misuse. This is because cyber attackers can try to delete or falsify log entries to cover their activity in your system.

Why SIEM is important and beneficial for the business?

To establish a capable cybersecurity team, SIEM solutions are a must-have for businesses in any industry. Today’s enterprises need a solution that can centralize, simplify, and automate security workflows to enable better analytics and incident response procedures. The key important pillars of a Modern SIEM are:

  • Incident Detection

SIEM enables the detection of incidents that otherwise would go unnoticed. Not only can this technology log security events, they have the ability to analyze the log entries to identify signs of malicious activity. And by gathering events from all of the sources across the network, a SIEM can reconstruct the series of events to determine what the nature of the attack was and whether or not it succeeded.

  • Efficient Incident Management

An SIEM solution can significantly increase the efficiency of incident handling, saving your security professionals time and resources. More efficient incident handling ultimately speeds incident containment, therefore reducing the extent of damage that many incidents cause. A SIEM improves efficiency by enabling rapid identification of all sources that were affected by a particular attack and by providing automated mechanisms to attempt to stop attacks that are still in progress.

  • AI Cybersecurity

In recent years, advanced technologies like machine learning have made SIEM platforms more robust. It gives the companies the power to defend their businesses with complex threats before they become irreparable. It accurately analyzes event correlations for unique patterns that may lead to the detection of complex concerns over information and system security.

  • Better Security Analysis

With SIEM solution, organizations get to integrate risk assessment services. SIEM tools make it possible for you to analyze network behavior in different circumstances and factors based on security sources for that particular condition.

  • Proper Categorization

Businesses can categorize and standardize network logs for effective monitoring and achieve a responsive workflow with in-depth visibility of your backups and security. It provides your IT team with access to additional features like quick data encryption, system access management, SSO integration, and other quality management services.

Businesses now have multiple services available in the market that can accommodate any SIEM requirements. Some of the most powerful software are IBM QRadar and Splunk Enterprise Security. Based on your system requirements, you can decide what SIEM features you want from your SIEM solution. Moreover, considering elements like budgeting, storage array, customization preferences, and training needs is also essential. And finally – businesses must determine their current resource capabilities before integrating any SIEM tool into their systems.