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3 Steps for Building Your Identity Management Strategy

Today a lot of enterprises rely on higher security and governance to run and keep their business successfully. We are witnessing a trend where the more connections are increasing, the more security breaches affect companies from all around the world.

The enterprises suffering such data breach problems experience significant losses in terms of recovery costs and brand damage. That hard situation comes when there is some type of “unauthorized access” (whether from internal or external threats) to corporate applications and sensitive data.  As a result, companies make a detailed review of their current Identity and Access Management (IAM) processes and after detecting some gaps, start looking for new IAM approaches. In this way they want to ensure that their organizations are safe from access-related security breaches, optimize the operational costs associated with access control and meet their internal and external compliance requirements.

Regardless what IAM system you will choose, in this article we will give you an idea of what steps to take for building an effective Identity and Access Management (IAM) strategy, focused on mitigating key risks for the organization.

1. Use federated identity management approach

Companies could implement a federated identity management approach whereby the organisation providing the data or service trusts the authentication measures in place at a collaborating organisation. If you use such an approach, it’s not necessary to share the personal details of the user requesting the access, only an assertion from the trusted party that the user is authorised to make the request. 

2. Keep a good governance

Good governance ensures that there is a consistent approach to risks and compliance across different lines of business. It is able to reduce costs by avoiding multiple, ad hoc, approaches to compliance and risk management. Identity and access governance ensures that only authorized persons have access to the confidential and regulated data.

Remember that the power of identity and access governance is in managing privacy across the enterprise. Governance is your procedure and framework that makes everything consistent across the board. That means risk management and compliance for all your lines of business.

3. Avoid multiple authentication

Authentication process is used for confirming the user identity. The typical authentication process allows the system to identify the user via a username and a password.

The less authentication your users have to go through, the better. You could have a negative feedback if users have to go through a multiple authentication levels to gain access to an email or account. Some may even find their own shortcuts, which is where problems can arise.

Single sign-on can help, but cannot resolve the problem. Users operating in an SSO environment could have negative feedback from their home and mobile workers due to the extra levels of authentication required to access the new system.

There are stronger methods of authenticating the user, including certificates, one-time passwords, and device fingerprinting. Thanks to them, could be provided a stronger combination of authentication factors.

Phases of IM Strategy

Building the Identity Management Strategy requires three distinct phases: assessment, analysis and planning, as well.

1) Assessment Phase: Assess your current infrastructure and architecture and identity-related processes;

2) Analysis Phase: Determine key technology and process gaps and identify needed identity capabilities and integration points;

3) Planning Phase: Define high-level, future-state identity architecture; Develop a phased implementation roadmap; Document and present final recommendations

In order to secure identities and data, as well as tо ensure readiness, organizations need to respond proactively to the coming changes by adapting the right strategy, operations and architecture of their IAM and its supporting tools and services.

Why Identity Governance and Administration is Fundamental to Information Security?

Cybersecurity is possible if only there is a full visibility and control of the users’ activities in the enterprise network. Within your organization, you should know who has access to what and how that access is being used. Now may be you are asking yourself: “Is my identity governance working intelligently enough?” If your answer is “Yes”, that means that your identity governance clearly monitors the complex activity of human and nonhuman actors throughout an organization and implements appropriate controls to ensure the right actors have access to the right data at the right time.

As Kuppingercole says in its reports, Identity Governance and Administration is one of the core disciplines of today’s IAM (Identity and Access Management). IGA factually is a combination of Identity Provisioning and Access Governance. IGA is one element of IAM and needs to work seamlessly with Adaptive Authentication, Privileged Access Management, and other technologies. By implementing IGI tools, you can improve visibility of how access is being utilized, prioritize compliance actions with risk-based insights, and make better decisions with clear actionable intelligence.

Governing Digital Identities

Almost half of data breaches happen within an organization—and the reason is a failure to govern the digital identities of employees and other users, such as contractors, partners and even software bots. Governing digital identities is as complex as it is critical to security. When roles change, access must be changed accordingly without any delay.

Nowadays leading organizations are governing the digital identities of their numerous employees. They all view identity governance as an enabler of their own transformation and larger trends such as the Internet of Things. The implementation of IGI system brings benefits such as improved security, compliance with privacy regulations and increased productivity. For large organizations the task to get users the access they require can be really time consumable. As employees and contractors work on a variety of projects, transfer departments and locations, change their job functions, and get promoted, their requirements for access constantly change. At a deeper level, system administrators require access to privileged, shared accounts that allow them to perform business-critical and administrative functions

For all of these scenarios, PATECCO provides identity governance solutions including privileged account management, which controls access to shared, root-level or admin accounts. The effective identity governance and intelligence solution provides users with proper access from the beginning to the end of the user life cycle. It also ensures that all access is approved and recertified throughout the life cycle until properly deprovisioned. The IGI solution has also the ability to identify potential risky access and risky users by analysing all user access and in this way helps for preventing insider threat attacks.Deploying an identity and access governance system offers a number of benefits. IGI Solution provides a detailed view of roles and privileges within each department of the enterprise. This results in deep insight into how access is used across the company by different users.

The access governance system enables the regulation and control of access in an efficient, systematic, and continuous manner. The access governance system positively impacts the certification process, as well. That means that certification and recertification requirements are reduced and users can be certified as required. Besides, an access governance system facilitates collaborative and analytics-based decision-making, based on the data aggregated across users and departments.

Organizations must be ready to evaluate their own capabilities and gaps against common practices for access and identity management in areas such as access certification, entitlement management, tracking and reporting. They also must be prepared to prioritize closing those gaps accordingly. Identity and access governance is just the right solution to help bridge those gaps and help organizations apply and maintain compliance.

How Does Cloud Computing Benefit the Insurance Industry?

Insurance companies are a High-Value target to hackers. The reason is the multiple vulnerabilities included in the insurance provider data. They could be customer portals, credit card transactions, insider threats, external hackers (credential acquisition), Big data warehousing and applications, cloud data storage and more. Some of the insurance companies use outdated or not reliable security solutions which very often leads to cyber criminals’ attack with serious consequences for the company.  As a result, Insurance companies become more and more willing about cloud adoption and instead of asking ask “why”, they make plans about “when and how”.  

Several factors provoke the insurance companies to move their applications and data into the cloud as they reassess their business opportunities. These factors include the need for enhanced agility, the need for technology operating efficiencies and the opportunity of reducing infrastructure costs. For insurers navigating a complex risk, regulatory landscape and adoption of cloud comes with multiple challenges of data privacy, architecture, system interfaces and IT security. All that could be handled with a Cloud solution which offers rapid provisioning, clear visibility of assets, robust data governance and a seamless mix of delivery models.

The advantage of moving to Cloud for Insurance Companies

When we talk about Cloud computing, it is not enough to justify its implementation only in terms of cost and effort. Moving to the cloud changes the overall operation of the enterprise. It creates new ways of operating, creates value for the clients and makes your business grow faster.

When deploying and implementing cloud computing solutions, insurance companies could better drive revenue, improve collaboration, gain customer insight and reduce time to market for products. But that’s not everything: there are several other key strategic benefits that would change the way of work and connections in insurance companies.

Benefit #1: Fast Deployment

Cloud computing offers rapid deployment allowing businesses to be ready to take advantage of it in short order. Cloud has enough resources available at its disposal to allow for multiple tenants in the shared environment. These resources are always scalable.

Benefit #2: Higher Productivity and Collaboration

Cloud computing can help insurers provide their agents, brokers and partners with a common, unified platform. It allows them to easily gain access to real-time data and at the same time increases the productivity.

Benefit # 4: Business Growth and Progress

Cloud systems help insurers to deploy new business models, which are more customer oriented. A cloud-based solution offers better understanding of the customers’ needs and successfully develops the services to meet them.

Benefit # 5: Become more innovative

Insurance companies all over the world are in a constant competition to innovate and offer new things on the market. That’s why insurers need to make sure that their application portfolios meet the emerging needs of the customers. Thanks to the Cloud system, they can test and deploy new technologies and that helps them to better collaborate and to develop new products and services.

Benefit #6: Optimized Risk Management

Cloud allows you to integrate risk data, risk assessments and risk indicators within its environment. That allows insurance companies to protect their data against data breaches and data theft.

Benefit #7: Cost effectiveness

Insurance companies are also concerned about their regular expenses. The theory that Cloud is expensive is completely denied by the fact that Cloud computing can help insurers save a great amount of money which they can invest in better marketing activities or in the execution of specific insurance plans. That’s the reason why we say that Cloud ensures efficiency and flexibility.

Benefit #8: Simplified access with Single Sign-On

PATECCO has IAM consulting capabilities that can help insurance companies gain the benefits of moving to a cloud environment. Identity and Access Management supports single sign-on (SSO) and leverages protocols to integrate with enterprise’s cloud ecosystem. The IAM tools can also simplify the partner access. All user log-ins and activities are precisely managed and when an employee at your partner’s organization leaves, you should not worry about whether they still have access to your application. All access rights are strictly provided or removed according to the user status.

Cloud Computing is no more considered as a specific term in the business sphere. It’s more often regarded as a mandatory initiative and activity. As the number of breaches increases, more and more insurance companies start using the cloud technologies which defenitely changed the face of the insurance industry. Cloud computing is the first step of the insurance firms’ digital transition – from ordinary to modern insurance software. The adoption of cloud computing is beneficial not only for the insurance companies, but for their customers, as well. It efficiently encourages collaboration, communication, improves the security and productivity.

Supporting Three Areas of SIEM Technology – Operation, Compliance and Security

In the complicated digital space cybercriminals of every type constantly launch ransomware, viruses, phishing, and denial-of-service attacks that threaten your computer systems and network infrastructure. To ensure data and sensitive information always remain safe, companies need to develop security strategies that use a Security Information and Event Management System (SIEM). SIEM tools are capable of detecting, mitigating, and remediating different kinds of digital threats. In practice, SIEM focuses on providing security intelligence and real-time monitoring for network, devices, systems and applications.

The underlying principle of SIEM technology is that the relevant information about the security of an enterprise is produced in diverse sources, and the data is correlated and viewed from one central location. This process makes it easier to study the patterns and trends that are not allowed. The whole SIEM process consists of deploying multiple collection agents in a hierarchical manner to gather security-related events from end-user devices, servers, network equipment – and even specialised security equipment like firewalls, antivirus or intrusion prevention systems. Bearing in mind that the current computers and networks produce huge volumes of security log information, the SIEM system is required for handling of the increased level of information security as well as the analysis and management of centralized log.

PATECCO’s SIEM activities are spread into three groups: support of operation, support of compliance regulations and support of security analysis.

1. Support of operation:

The first step of a SIEM implementation is the deployment of Log Management. The logs of all relevant devices should be collected and stored. Log management tools help management quickly track down which pieces of data are missing and at the same time simplify regulatory compliance.

2. Support of Compliance Regulations:

A lot of relevant laws, policies and regulations have to be achieved in the modern world of enterprises and government. Regulatory compliance has been the most significant driver for the adoption of SIEM by organisations. Regulatory and legislative compliance demands also play a key role in log management adoption, being attributed for the increase deployment of log management tools by organisations and establishing log management as a permanent feature in the enterprise security architecture.

There are Core Elements of addressing Compliance Regulations which are the following:

  • log all relevant events
  • define the scope of coverage
  • define what events constitute a threat
  • detail what should be done about them in what time frame
  • document when they occurred and what was done
  • document where both the events and follow up records can be found
  • document how long events and tickets are kept

3. Support of Security Analysis

With correlation of event data, a SIEM system can help to detect security breaches and advanced persistence threats. That means that SIEM technology supports threat detection and security incident response through the real-time event collection and historical analysis of security events, from a wide variety of event and contextual data sources.

Business benefits of SIEM solutions

Enterprises find SIEM necessary because of different factors such as rise in data breaches, need of managing increasing volumes of log from multiple sources and the requirements of adhering to stringent compliance requirements.

The business benefits of SIEM solutions are numerous, but the most essential ones are related to continuous information security risk and management processes, real-time monitoring (for operational efficiency and IT security purposes), cost savings, compliance, enhanced data protection and increased efficiency. SIEM also helps enterprises manage the increasing volumes of logs coming from disparate online sources. Storing the logs from different sources in a central secured database make the process of consolidation and analysis easier.  

How Does Machine Learning Help to Secure, Control and Manage Privileged Access?

Privileged access is recognized as one of the most significant risks that organizations are facing, driving them to think about not only about compliance-based, but to risk-aware strategies, as well. Compromised privileged access makes it possible for the cyber attackers to easily breach a system by being disguised as an authorized user. That allows them to remain undetected and freely pass through systems and networks.

We know that the driving force for PAM implementation is regulatory compliance. PAM solutions take care of the basic Privileged accounts requirement – privilege creeps, password management, accountability and such. But nowadays, with the rise of new tools and technologies, machine learning capabilities bring a new comprehension of Privileged Access Management.

The world’s leading research company, Gartner, reveals that “Identifying all systems and the corresponding privileged accounts is important, because every privileged account is a potential source of risk. However, this is a major challenge, as it is easy for privileged or default system accounts to be forgotten and left out. This is exacerbated by virtualization and hybrid environments that include cloud infrastructure. In such a dynamic environment, systems and accounts can easily fall through the cracks of privileged access management.” By this statement, Gartner means that some better methodologies must be adopted to prevent potential breaches from occurring due to improperly audited and secured privileged accounts and entitlements.

How Does Machine Learning Improve Admin User Experiences?

It is hard for most organisations to manually maintain and to audit privileged account entitlements. In this case the solution for the enterprises is to rely on machine learning intelligence. The best approach is applying identity analytics and machine learning to discover privileged access that poses a security risk to the organization. In this way the undocumented and unnecessary permissions can be eliminated or identified for monitoring with behaviour analytics.

1. Analysis of users-behaviour

One of the strongest features of machine learning is that it is able to constantly analyse and looks for anomalies in users’ behaviour across every threat surface, device, and login attempt. When any users’ behaviour appears to be outside the threshold of restrictions defined for threat analytics, an additional authentication is requested. Meanwhile access to requested resources is denied until the identity is verified. So, what machine learning does, is to make adaptive preventative controls possible by tracking and analysing every potential security threat and attempted breach in a real time.

2. Prevent and contain privilege attacks at endpoints

According to the Technical Manager from Happiest Minds – Susmita Shankaran – the area that is most targeted by attackers today, is an enterprise’s endpoint. “While choosing your PAM solution, you should look for solution capabilities to prevent and contain privilege attacks at endpoints. That is why companies are in a great need of PAM solution with file-based machine learning algorithms that detect and control automatic installation of the malicious application. In addition to least privilege access management, RBAC and application control, these solutions should seamlessly integrate with powerful privilege analytics engine. A mature privilege analytics engine helps to identify and secure accounts that are potentially exposed to credential theft, automatically invalidating suspected stolen credentials and immediately quarantine or terminate high-risk privileged sessions by leveraging statistical modelling, machine learning, UEBA and deterministic algorithms to detect malicious activity.”

3. Delivering excellent admin user experiences.

Machine learning also provides adaptive, personalized login experiences at scale using risk-scoring of every access attempt in real-time. That capability contributes for improved user experiences.Machine learning enables the business to implement security strategies that adapt to risk contexts in a real-time. Another good feature is assessment of every access attempt across every threat surface, and generating a risk score in milliseconds, which is a prerequisite for delivering excellent admin user experiences. That is a great security approach for many enterprises from different industries, including financial services and insurance companies, which protect their resources and networks from privileged access abuse. 

Having in mind the above mentioned information, it is obvious that enterprises today will step by step turn to ML and AI based technologies. Organizations should remember that cyberattack makes them vulnerable to financial losses and corporate reputation risk. That is why it is necessary to undertake investigating, assessing, and rebuilding the compromised systems. By applying a machine learning-based approach for proper validation of every access request, the risk of privileged credential misuse could be significantly reduced.

PATECCO issues a new E-guide: Best Practices in Identity and Access Management

After the successful edition of the White Paper: PATECCO Privileged Access Management Services, the company issued a new E-guide. This is the third edition of PATECCO’s E-gudes from the series: PATECCO Best Practices in Identity and Access Management. You can read updated information about the main tactics to get Identity and Access Management right, how Cloud Security enables innovation and security and in what way Identity Governance and Intelligence protects your business. PATECCO shared interesting facts about the importance of API in the Digital Transformation and how Artificial Intelligence and Machine Learning ensure successful business transformation.

Are you ready for reading? Just click on the image below and download it for free.

PATECCO Third E-Guide for Best practices in IAM.

What Does Identity Governance and Intelligence Do to Protect Your Business?

In today’s interconnected marketplace, organizations are challenged more than ever to address regulatory controls and compliance mandates. They also must control access to key resources to protect their data and intellectual properties, being at the same time unique and innovative. For that purpose, it is critical to create effective methodologies, tools, and workflows for managing access and proper identity administration across the enterprise.

And talking about a solution for securing the company sensitive information and network, comes the question concerning all:  How do you manage all of your enterprises’ identities? Do you stay in compliance with regulatory mandates and do you adhere to high standards of privacy and protection?

This is where Identity Governance and Intelligence solutions come in. They are designed to help enterprise IT departments automate their identity workflows, manage manage identities and application access and to stay in compliance with thorough reporting. Besides, Identity governance incorporates measurable access risk controls that helps to set policies and to better drive activities such as access review, privilege management and the management of separation of duties. It provides an integrated, streamlined approach for managing user roles, access policies and risk, ensuring that appropriate levels of access are applied and enforced across enterprise and cloud applications. The solution automates the administration of user access privileges across an organization’s resources, throughout the entire identity management lifecycle.

Use of IGI

Within the enterprise and between enterprises, the users require access to the systems and data necessary to perform their jobs. Most businesses outsource services and work directly with partners and suppliers, that’s why they are faced with the additional problem of giving access to people outside of the organization. No matter where the employee is located and whatever organization they are part of, their access needs to be managed and precisely controlled to lower the risk of fraud and ensure compliance. Governing the way this access is assigned, managed and monitored, is essential activity for the security of the business.

Organizations are obliged to comply with the increasing range of laws and regulations. Proving compliance requires an audit to confirm that the access to this data is properly managed. When there is a lack of good identity governance, these audits can be time consuming and expensive.

The use of mobile phones, tablets and other devices by employees and partners to access company’s systems and data creates a new set of risks. Identity and access governance can help to manage these access related risks. Auditing access rights and controlling the different kinds of duties can be very difficult without the appropriate identity governance tools. These complexities appear when a person performs more than one role.

PATECCO IGI Capabilities

To answer the question – “Who should have access to which resources, when they should have that access, and who decides?”, PATECCO provides IGI tools that deliver user administration, privileged account management, and identity intelligence. Its Identity Governance and Administration Services provide the tools, experience, and capabilities to support these initiatives.

PATECCO Identity Governance and Intelligence capabilities can help you to enable automated workflows and streamline existing processes. They also deploy automated access provisioning, identify and manage roles and segregation of duties to balance information security and business knowledge to avoid complexity and security risks. The IAM Company addresses audit reviews and compliance concerns, and ensures that proper protections and controls are in place to remove as much risk as possible.

Identity governance is important for organizations to ensure the security of their IT systems and data, as well as compliance with laws and regulations. Identity governance enables business compliance in consistent and effective manner that adds value, reduces costs and improves security. It ensures that the users have their access rights assigned, minimizes the opportunities for fraud and data leakage by ensuring that data and applications can only be accessed by authorized admins.

How Artificial Intelligence and Machine Learning Ensure Successful Business Transformation?

As the digital world continues to conquer the physical world, the scope of digital transformation within businesses is constantly increasing. We live in an era of new business models, streamlining operations, and rapid development of new services and products. This kind of transformation is more and more determined by the use of Information and Artificial intelligence, and Machine learning. They not only improve the customer experience, but also change the way companies operate.

Artificial Intelligence (AI) and Machine Learning (ML) are important pillars of many organisations’ digital transformations.  For example, we can now use AI for account management and customer service systems across industries. As a result you get better productivity and scalability.By definition, Artificial Intelligence is “a branch of computer science dealing with the simulation of intelligent behaviour in computers; the capability of a machine to imitate intelligent human behavior.”

Basically, AI capabilities allow a computer to analyse huge amounts of information and data to arrive at a “reasoned” conclusion about the subject at hand, simulating the human decision process, often with better decisions being made. On the basis of analysing user behaviour, streaming services can more accurately tailor recommendations and push targeted content with greater opportunity for engagement.

With the advancements in machine learning, Artificial Intelligence is considered as a key driver in digital transformation across a wide range of sectors – banking, insurance, manufacturing, retail, automotive, healthcare and government.

The influence and benefits of AI and Machine Learning 

Several industries already use AI for various applications, getting better and smarter day by day. AI and machine learning benefit organizations by establishing predictive analytics and machine learning capabilities across the entire customer life cycle, by improving data completeness and consistency across back-end systems and by ensuring data quality and regulatory compliance through data governance. All these advantage features lead to reduced costs and boosted efficiency.

Advantages of AI in Banking Sector

According to Forrester report, the customer loyalty is crucial for financial services companies to sustain business growth. Sixty percent of leaders in financial services industry expect to use big data-driven AI to maximize customer value, so that they can improve the potential to upsell and cross-sell to their existing customers. On the other hand, machine learning helps to detect credit card fraud in real time by identifying unusual patterns in individuals’ transactions.

For the last few years, the banking sector has become one of the main adopters of Artificial Intelligence. Most banks and financial institutions implement AI to add more efficiency to their back-office and mitigate security risks. Thanks to AI the banks can offer better customer support by adding virtual assistants to their instant website chatbots, voice response systems, and mobile applications.

Comprehensive digital support is of a great importance for the banks to meet customers’ expectations, so with Artificial Intelligence, they achieve greater precision and accuracy. AI enhances the satisfaction level of the customers by providing abilities for bills payment, cards management, and other support. AI can also detect fraud and improves financial security with advanced fraud prevention tactics. Artificial Intelligence works as a real-time scam solution which subsequently builds more secure environment for the business and the customers.

One of the main advantages of AI is its ability to complete tasks through automation, resulting in better productivity. Based on a machine learning algorithm, AI can quickly consume and process a massive amount of data which brings efficiency to financial services and provides scope for personalized offerings to consumers.

Taking into consideration the above mentioned AI capabilities, all kinds of enterprises should consider incorporating AI into their business models. It’s not necessary to be a large company to take advantage of AI in order to provide better service to your customers – AI can help small and mid-sized businesses, as well. All of them should be involved in the digital transformation and to establish new structures, new technologies and most of all – a new mindset in relation to the customer.

If you are interested in reading why APIs are so valuable in the Digital Transformation, check out PATECCO‘s previous article here.

Why APIs Are So Valuable in the Digital Transformation

Digital transformation is a great opportunity for the businesses to replace the old models with modernized ones, helping them conquer new global markets. Keeping efficiency, productivity and agility with the help of such digital strategies has become critical for all kinds of organizations. That’s a reason to say that an essential aspect of digital transformation is the use of Application Programming Interfaces (APIs). In this article, we’ll explain the core advantages of APIs which contribute for the better business processes and progress.

What is actually API?

As Gartner says – APIs are the basis of every digital strategy. An API defines in what way the software components interact with one another, what data format is used, allowable usage and other parameters. Two of the most common use cases are data and functionality sharing. For example, OAuth provides websites with a way to encourage users sign-up without making them go through a registration process.

According to Axway, APIs are a simple concept: they connect data to create new digital experiences. Basically, APIs allow you to integrate systems and devices – both internally and externally. This is a key element of any digital transformation. For example: you can reach customers based on their location, collect data to improve your services, and perform real-time updates. You can create new combinations of seemingly incompatible devices, such as water heaters, thermostats, and smart phones, and turn them into brand new products, services, and data sources. Those appliances by themselves do not communicate, and this this is where APIs act as the mechanism to facilitate data interactions.

The role of API in the Digital transformation:

APIs are critical to any digital transformation. They can change the entire process of creation new business models. By using APIs there is much more agile development process. Besides, there is more speed, more flexibility and more backend services. What’s important for a business is not simply having a good idea. What is critical, is how agilely the company can adapt that service to changing consumer preferences. A new service can change as it is being developed, and it can change even after it is in the market, thanks to APIs.

We like to talk about APIs in plural, because you can do great things when you integrate several. With connected APIs, you can automate processes, and reduce labour intensive which results in speed and convenience.

The great thing about APIs is that they can be published to a community of external developers. Public transportation companies, for example, can share their schedules with external parties (Google Maps, and many others) through an API, so that their own riders are ultimately better served. Technically, this information can be combined with other information that is accessible through APIs, about restaurants, weather, sport events, and museums to create entirely new value added services. Security is an important consideration, as not everybody and everything should be able to access all APIs. Thanks to solid Identity and Access policies, your enterprise internal systems and processes can be fully safe and secure.

When connected to devices, APIs can produce valuable data streams that you want to be stored, in a way that they are easily accessible and transportable. Storing your data in the cloud will relieve your staff from having to manage basic infrastructure.

The use of API also creates seamless user experience for your customers. It makes it possible for your services to be easily accessible on channels that your customers usually interact with, including Facebook, Twitter, Instagram, chatbots, virtual reality or anything with an interface. The API management solution makes your APIs highly visible and consumable and allows your customers to access your services anywhere and at any time.

The success of the digital transformation depends on continuous evolution. And the driving mechanism behind the continuous change is using a smart API strategy. Since software drives the progress of every business, APIs have become both engines of innovation and the source of competitive advantage, as well. They enable the business to offer new products, better customer experiences, and more efficient business processes.

If you are curious to get to know about a certain API use case, check out PATECCO previous article about FIM Query Service.

PATECCO Developed FIM Query Service Platform

PATECCO, which is specialized in Identity and Access Management consulting, developed a new platform – FIM Query Service, integrated with CA API Management tool. It provides the capabilities you need to bring systems together, to protect these integrated solutions, enhance customer experience, and unlock new business opportunities in the digital transformation.

FIM Query Service easily allows connectivity to a different source of information. That source could use the benefit of cache for recurring searches like Active Directory all information available to standard Xpath. Besides, the new tool provides a single entry point to the whole environment and this allows easy connectivity from third-party clients based on REST standard.

FIM Query Services Platform could be easily secured with third-party security gateways, resulting in better logging and improved GDPR compatibility.

In the integration processCA API Gateway toolacts as policy-driven identity and security enforcement points that can be implemented both in the enterprise and in the cloud to address a broad range of behind–the–firewall, SOA, B2B, API management and cloud security challenges.

The tool is designed to address multi-domain issues, especially the need to maintain trust when exchanging information with third parties. It also acts as Policy Enforcement Points (PEPs) located in the enterprise, allowing organizations to layer on key control and visibility capabilities for all third party interactions.

The integrated CA API Gateway provides OAUTH 2.0 to Windows Authentication for the production environment, so the services should be security compliant to the industry standards. In this way it ensures unparalleled flexibility in defining and enforcing identity-driven security policies, leveraging SSO session cookies, Kerberos tickets, SAML assertions and Public Key Infrastructure (PKI).

An advantage of the new platform is that it helps ensure enterprise application and infrastructure services are protected against malicious attacks or accidental damage due to poorly structured data. The tool provides not only protocol mediation and efficient data transformation, but also more traditional application-layer functionality such as caching and traffic throttling.

The other benefit of FIM Query Service is that it limits the number of no standard Clients to the database. This means that there is a lower number of locks for the tables resulting in better response time. The information, which is already searched, is available immediately from the cache.

The next advantage of FIM Query Service is that it phase out the lower level SQL language and replace it with standardizing REST based XPath. The verification and conversion between XPath and SQL are done by approved Microsoft Service and eliminates the need for knowing the internal database structure. This leads to future speedier updates.

PATECCO believes that APIs are the building blocks of digital transformation. Being successful today and asserting oneself on the market, requires the companies in every industry to make a fundamental change. This transformation process is not just about gradually introducing improvements, but also about developing core businesses to meet the needs of today’s connected world.