Managed services is a customized and tailored solution in which a third-party contractor provides information technology tasks for another organization. In a typical managed services arrangement, a managed service provider (MSP) takes over responsibility for the functionality of IT services and equipment in exchange for a monthly fee. This arrangement is beneficial because it transfers the burden of IT management, along with training and associated costs, to a service provider who helps the customer achieve desired results and keep up with rapidly changing demands.

The key to managed services is the proactive and preventative approach which helps prevent costly downtime. If issues arise, PATECCO, as a service provider, can help resolve them and restore service quickly, many times without the customer even being affected. Common aspects of managed IT services include the remote monitoring and management of a company’s IT environment, as well as end-user system management of servers, applications, desktops, and mobile devices.

Who Can Benefit from Managed Services?

Managed services are applicable for a variety of industries including healthcare, manufacturing, financial, retail, restaurant and hospitality, warehousing and distribution, education, government, and transportation.

Benefits of Managed Services

Managed IT services allow companies to proactively prevent and fix problems while they are minor and fixable. As the saying goes, prevention is the best medicine. In addition to solving problems before they can negatively impact your business, managed IT services are beneficial in other important ways such as:

1. Compliance

Many organizations are required to meet certain IT standards and compliance requirements. PATECCO understands the regulations and complexities related to compliance, so the Managed Services company can help you navigate compliance requirements and ensure you are meeting them.

2. Reduced Costs

Managed services can help reduce overall operating costs. In fact, it is estimated that successful managed services can help reduce IT cost by 25-45% and will increase operational efficiency by 45-65%.

3. More Time to Focus on Your Business

By allowing a managed service provider to maintain and monitor your technology, your in-house staff will have more time to focus on business goals and strategic projects that will further your core objectives.

4. Access to Advanced Technology

Technology is constantly changing, and it is difficult to keep up with the latest technology advancements. PATECCO stays up to date on new technology advancements, so it can ensure you’re staying ahead of the curve. Plus, the Managed services company has the resources and knowledge to implement new technology right away.

5. Predictable Costs

Planning a budget for technology costs can be difficult because unexpected costs can add up quickly. Managed services offer you predictable monthly costs that you can count on.

6. Peace of Mind

With managed services, you will have the peace of mind that your IT environment is secure. By monitoring your network 24x7x365, PATECCO knows immediately if a potential problem arises.

7. Reduced Risk

Security breaches can cause a lot of damage to organizations, plus technology and government regulations change at a rapid pace. With industry knowledge about compliance and security, PATECCO can help by managing a lot of this risk for you.

By including managed services in your IT strategy, you’ll ensure that important maintenance and security tasks get done. In addition to the urgency due to security threats, managed services help ensure that your network is secure, reliable, and fast — all without huge capital investments. PATECCO managed services can help you reign in your IT costs while optimizing your systems for performance and security.

For more information about other PATECCO solutions, check in the new e-guide: